The Pros and Cons of Spectrum Wireless Internet Service
Spectrum is the largest wireless internet service provider in America. Spectrum offers high-speed internet to people in both rural and urban areas.
Spectrum Wireless Internet services provide fast and reliable internet for your home or office. They offer a range of internet plans and packages to fit any budget and location. Depending on the location, some packages come with access to over 60+ channels of TV programming for just $2 more per month!
Spectrum provides wireless internet service to homes, businesses, and other organizations. They are one of the oldest and largest providers of fiber optic broadband in the United States with over 4 million subscribers.
Spectrum focuses on delivering high-speed internet with reliable coverage and has been around since 1996.
Pros
Spectrum has good prices for most speeds
Spectrum has good prices for most speeds. I live in an apartment building where the internet is provided by Spectrum. I switched to Spectrum to get a better download speed, but I haven’t noticed any difference in my upload speed.
I have recently found out that Spectrum internet offers a plan that provides 100 Mbps download and upload speeds for $78 per month. The only downside is that the plan is not available in all areas of the country.
There are no contracts
This is not a contract. What you are reading is just the beginning of our relationship together. If you are ready to take the next step, then please feel free to read on.
There are no contracts with us. We take our word, and our promise to deliver excellent service, seriously enough that it’s all we need at the start of this relationship.
There are also no data caps
Wireless internet service providers in the US are a very competitive industry. There are many providers who offer the same service and the pricing is also very similar. The only difference between them is the quality of the service they provide.
But there are some providers who have an edge over others because they have a more reliable network connection, better customer service, and no data caps on their plans.
Cons
Spectrum might have download speeds that may be slower than advertised:
Wireless internet service providers are capable of advertising download speeds that are faster than their network can reliably deliver. Spectrum is now being investigated for false advertising.
Spectrum is now being investigated by the FCC for false advertising. Spectrum advertises download speeds of up to 300mbps when in reality services are not able to consistently exceed 50mbps.
This internet provider gives poor customer service
Poor customer service is a reality for many internet providers. The thing is that they don't know how to fix the problem and end up blaming the individual. This will be exploring how wireless internet service providers and their poor customer service and ways to improve it.
The first step to improving customer service is understanding why it’s bad in the first place. Customer service does not happen well when there are too many calls at once, when callers are unwilling to stay on the line, or when they’re asking for information that can’t be given over the phone. These all lead to frustration on both ends of the line — and we can see what happens next: people become less willing to speak with customer service representatives and more likely to just give up entirely.
Call on (888) 795-8789 & book your appointment with Spectrum Wireless Internet.