Can I switch back to Verizon from AT&T?
If you have recently ported from Verizon to AT&T Internet but are feeling a little regretful, you may be wondering if you can reverse this process. The good news is that yes you can return to Verizon if it is just that you have left them. Here are some important facts regarding changing back to Verizon wireless service from AT&T.
The Process of Switching Back
It is relatively easy to switch from one major wireless carrier to another and back again. Here are the basic steps.
- Review Verizon plans and offers for new or reactivated customers. Verizon often gives incentives to first-time buyers and customers who want to switch from other providers. Ensure that the available plans and features are suitable for your needs.
- Get in touch with Verizon to apply for a new service or the restoration of a formerly discontinued service. If you still have your phone number saved in the Verizon database from a previous subscription, then you can reactivate your old account to retain this number.
- Buy any new equipment and peripherals that may be required. If your current phone is not unlocked, you will require a phone compatible with the Verizon network. You should also look at the possible new customer device deals Verizon may currently be having.
- At the end of this semester, switch from AT&T to Verizon. This process can take as little as a few minutes or up to a few hours depending on the carriers. It is necessary to have your AT&T account number and account PIN.
- Switch on your Verizon device and ensure that it is on the right Verizon service plan. At this point, your phone service should be live!
Things to Consider When Switching Back
If you’re thinking of leaving AT&T and returning to Verizon, keep these tips in mind.
- Verizon – Ensure that the Verizon coverage is strong wherever you often go. These carriers have dissimilarities in their strong and weak zones of geography.
- Early Termination Fees – This means that upon cancellation of the service, AT&T may charge you depending on your current standing on the contract. This can sometimes be in the range of hundreds of dollars.
- Number Porting – This is a common problem that may arise at some point when a client wishes to change their service provider. Ensure that the process runs smoothly for you to retain your current cell phone number.
- Promotions and Discounts – Switchers from AT&T should take full advantage of any promotions Verizon has for new subscribers. This can help overcome switch costs.
- Device Payment Plans – If you are paying for your AT&T device through monthly installments, you will need to pay off this amount to close out your installment plan.
Why do Customers return to Verizon?
There are a few key reasons previous Verizon subscribers ended up making the move back after trying AT&T.
- Better Service – AT&T has less overall nationwide network coverage compared to Verizon, particularly in rural areas. Verizon has still provided customers with the most reliable and faster 4G LTE network than AT&T in many areas.
- Less Dropped Calls – Another major concern that many Verizon users reported have experienced after switching to AT&T is frequent poor connectivity and dropped calls. Some customers return to Verizon because of the reliable connection it provides.
- New Customer Promotions/Alternative Plans/Rate Structure – It is also common for Verizon to provide attractive plans concerning rivals. Returning customers can also qualify for the discount which makes it financially beneficial to return to Verizon.
- Brand recognition – Some consumers who had been loyal to Verizon before testing the waters with AT&T, do some switch back due to brand familiarity. Interacting with specific customer support agents and online account features appears more manageable than getting lost within another carrier’s networks
If everything else at AT&T is satisfactory for you, and you are disappointed with the network performance, then switching back to Verizon is the best decision. Just do the math to check how much the improved coverage will cover any termination fees or device payoffs you are to make if another switch to another carrier will be made shortly. Most of the time though, it is comfortable to go back to a carrier you are familiar with in Verizon and the process is rather easy.
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