Can I Upgrade my Internet on Cox?
If you are already a customer of Cox Communications and you have an active internet connection, you may be wondering whether it is possible to switch to another faster package. However, the one advantage that I found is that Cox has made it quite simple to switch to a better internet package to get better speeds. Here is some information that you might find useful in the process of changing your Cox internet connection plan.
What kind of Internet speeds are available from Cox?
In download internet speeds Cox provides options from basic which is 30 Mbps to the high tier which is gigabit. Below are some of the common speed tiers currently offered by Cox (though available plans can vary by region):
- 30-100 Mbps: A category of internet connection plans that provide adequate internet speeds sufficient for simple activities such as browsing the web, sending/receiving emails, Facebooking, and watching standard-definition video, among others.
- 100-300 Mbps: Moderate internet connection speeds that suit several connected devices, streaming high-quality videos, gaming, video calling, and more.
- 500 Mbps-1 Gbps: The top-tier Cox internet plans for home use provide ultra-fast gigabit connection suitable for numerous connected devices and heavy data usage.
Therefore, if you are subscribed to Cox with a comparatively slow plan such as 10 or 30Mbp you will be happy to know that faster options are probably available now when you wish to upgrade.
What Is The Method Used in Determining What The Current Speed Is?
If you are not aware of the Cox internet plan and the speed with which you are connecting to the internet right now, here is how you can check. When you already have an active Cox subscription, you can easily check the details of the current plan either through the website or through the Cox app. This will display your download/upload speed and the amount of data allowed to be consumed in a particular month in case you have a data plan.
Cox has its broadband speed test section on the company website where you can run the test as well. This will test your real internet speeds as well as the ping/latency to Cox servers if you are a Cox customer. Using the results from this test, one can determine whether or not Cox is providing the speeds promised by their plan or they may be in a level that would require an increase in the plan’s subscription.
What Further Action Should I Undertake to Improve?
It is very easy to upgrade your Cox internet there are not many hoops you have to jump through to get another plan. Here are the basic steps:
1. Choose the new internet speed you desire – Cox displays what speed options and prices are available to customers on the company’s website. Generally, increasing the speed of the connection means that the monthly fees will be higher, therefore, consider your budget.
2. Access your Cox account login and go to the Plans + Pricing area. Here you can comfortably view and get a closer look at any high-speed internet package of your choice.
3. End the plan upgrade procedure by agreeing to any changes in the plan and the terms through the Web portal.
4. Cox will later send you an email confirming the new internet plan and speed that you have chosen. They may also contact the provider directly to discuss any changes to an account, or where equipment modifications are necessary.
5. Happy with the faster Internet connection speeds! With your existing modem, Cox usually replaces internet speeds within a day.
What if I have to Upgrade, Do I Need New Equipment for That?
Sometimes all you need to do to get a boost in your Cox internet speed is to switch to a new plan; you do not need new equipment here. But if you are changing to a much faster plan like Gigabit you might have to get a new modem that can support the faster connection speed.
Here are some general equipment guidelines when upgrading with Cox:
- Up to 300 Mbps: It is very probable that your existing modem is compatible with the TOA Electronics model that you have chosen.
- 500 Mbps-1Gbps: You may need a DOCSIS 3.1 modem, which you can get or have installed from Cox.
When acquiring a new modem during the process of modem upgrade or shortly after that, Cox will inform you if you require new equipment. If so they will help with getting any new modems or other hardware necessary for getting the faster internet.
How much does it cost to change the Cox Internet package?
Cox upgrade pricing depends on the new Cox internet speed tier that the user will be now subscribed to. As a rough guideline based on standard rates:
- 30 Mbps to 100 Mbps: It ranges from $10 to $20 per month on top of their already paid fees.
- 100 Mbps to 300 Mbps: from $20 to $30 per month more
- 300 Mbps to Gigabit: an additional $30-50+ a month
Thus, as a rule, the monthly tariff increases will be in the range of $10-30+ for primary speed classes. In comparison, those who opt for the switch from one provider to another or those eager to upgrade their services with Cox can do it without incurring any installation costs or paying any change fees.
And let me tell you that often there are special offers from Cox such as a free trial for the first year with a higher speed of the connection. So, at least for the first year that you upgrade, you may find that your costs are not as high as you thought for those faster speeds.
This question often comes up when people wonder whether they can upgrade without having to renew their contracts.
Another benefit of upgrading your Cox internet is that when you make that decision, there is often no need to sign for a new term or an extension thereof. This means you could be getting a faster-downloading speed while at the same time, you enjoy the freedom in case you wish to change your provider sometime in the future.
Nevertheless, some of the referred Cox promotional offers for the upgraded internet speeds may involve a 12-month commitment to the promotional rates of the service. Read the small print so that one can understand what is hinging on a one-year service and hence be wiser when booking.
Is customization flexible and can I change the tier of my connection easily?
Also, one of the narrative advantages of upgrading the internet from Cox is the ease of changing or reverting to slower tiers, if that becomes an issue. For instance, you may change from a plan with a data limit of 100GB for 100 Mbps to 300 Mbps for more speed after some months, but then realize you need to cut down your monthly bill.
Cox allows one to log in and reduce their internet speed at any given time as long as this can be done with a 30-day notice. This makes speed upgrades and downgrades as versatile as possible and very easy as well. But those who attempt to cancel total service within 1 year of the contract, can be charged for early termination fees.
Is Bundling with Cox Worth the Money for Faster Internet Connection?
For most Cox customers upgrading from the current internet speeds is a hassle-free and justified exercise once the current plan is no longer adequate for the family. It is usually just a $10-30 raise in the speed tier to get significantly improved download and connectivity.
Consider upgrading your Cox internet if:
- Internet on multiple devices gets slow while browsing Web pages, watching videos, and downloading files
- You need to stream movies, TV shows, and game sessions in HD or 4K quality.
- It requires higher bandwidths for video calling, meeting, and file storage, and transferring to the cloud.
- What was previously a few users and some connected devices is now a plethora of users and connected devices vying for bandwidth.
Since the importance of fast internet in business, entertainment, and smart home technologies – sparing some bucks each month in exchange for a faster connection with the Cox company is usually worth it.
Ready to upgrade your internet experience? Call us now at +1 844-349-7575 to explore the best Cox Internet plans for your needs!