Can you change Xfinity internet plan?

Posted on: 19 Jul 2024

Is it possible to modify the Xfinity internet plan?

It can be a real challenge to find the appropriate Internet connection that will meet your requirements and financial means. As with any other plan, there are aspects such as speed, the amount of data, and the price one is willing to pay for the plan. What if one requires high speed internet other than those provided by Xfinity after enrolling for their services? Is it possible to switch to a different plan with Xfinity internet service if the current one is not suitable for you anymore? Let's take a look.

Here’s why you might want to change your Xfinity internet plan

There are several common reasons you may want to switch Xfinity TV Packages after initially signing up:There are several common reasons you may want to switch Xfinity internet plans after initially signing up:

It is high time to improve your internet connection speed. Maybe you’ve connected more devices, watch more movies, upload content or have other connectivity needs – then you might need a faster speed than your current plan allows. This is one situation where it is necessary to switch to a higher tier of service with a faster rate.
You want it to be fast. On the other hand, if your internet usage tends to decline over time or if you need to cut down on your monthly bills, then switching t a cheaper plan might prove to be financially more beneficial for you.
This is something more (or less) than you need. It also important to note that some of the Xfinity plans come with a limited amount of data usage allowance per month. When you top up your credit limit, overlimit fees are charged and if you always go over your limit, you are charged a lot of fees. An example of a current change involving a telecoms company is the switching from a limited data plan to an unrestricted one for efficiency and cost effectiveness. Similarly, if over a period of time you find you barely come close to using your data limit, you can switch to a plan that offers less speed but more of the data volume you indeed need.

How to Transfer Your Xfinity Internet Service to a Different Package

The good news is that typically it is not hard to switch your Xfinity internet package.

Here are a few key things to know about how it works:

It is also important note that while making the plans, an individual or a business entity can alter the plans at any time. Xfinity will permit you to change the plan as often as possible, which means that you can do it during the time of having the current plan.
Customers need to contact the customer service care to change these sections. Unfortunately, you cannot yet do so through the Xfinity user account as is the case with upgrading or downgrading internet plans. However, with the help of their polite and friendly customer service operators, you can change your plan just by making a phone call. Expect the representative to ask you for details such as your account number along with additional information on which new plan you would like. The new plan became effective the month following the announcement or immediately if you are a new customer.
It is nevertheless less complicated to downgrade than to upgrade. Xfinity’s standard operating procedure is to perform upgrades as soon as the customer decides to change their plan on the phone. However, downgrades start after the following billing cycle since this involves some technical change on their side of things.
Contract renewal varies. Here is the bad news – you die when you switch between Xfinity plans – your service contract gets extended for either one year or six months. In fact, it can be a yearly or a 6 months depending on your account type and the amount of time you have been with xfinity. The best time to ask the customer service rep when chatting about plan changes is when they are fresh in their mind.
It may be that changes to the equipment will be necessary. If you switch to a different plan type, Xfinity may need to switch your modem equipment and cables as well. Technicians however normally do not need to come to your home to fix the problem. However, if needed, Xfinity will directly deliver new self-install equipment to your door. They may charge a one-time fee for this.

What About Promotional Pricing?

The only thing that you should note especially when transitioning from one plan to another within the Xfinity packages is that you will be locked out of any promotional offers valid for a limited period. For instance, if you entered into a contract as a new customer and agreed to terms for a rate of $39. 99 per month for the first year. If you decide to switch the plans after the first 6 months of subscribing, you will switch right to the standard non-discounted rate for the selected plan. It is good to do the mathematics in this regard so as not to end up in a higher cost because of change of plan at the wrong time.

Should Add Xfinity Mobile?

Since we’re discussing the modification of your Xfinity services then it would be prudent to inform you about their mobile phone service. Xfinity Mobile is a cheap prepaid cell phone plan with fast Verizon 4G LTE, coverage. When you decide to use both internet from Xfinity and mobile services from Xfinity Mobile, you are likely to get good monthly discounts for the two services when bundled together on the same bill.

So if you should choose to upgrade Xfinity internet speeds for any reason, consider doing so alongside a mobile plan as well to get the most out of the faster internet speeds. Customers already using another cellular service provider can easily port their current phone number to Xfinity Mobile as well.

Can You Completely Cut Off Xfinity Internet?:

What if, in this case, you do not want internet service through Comcast’s Xfinity at all? However, this is not possible because you cannot get out of your contract before the agreed upon time, even when you are willing to pay the early termination fees. Why not? Well, as it turns out, Xfinity does not impose ETF fees when you terminate home internet service. Their argument for this is that when it comes to acquiring new customer accounts for instance, they spend a lot of money creating them in the first instance, and as such, there is no need to create the impression that they will be recovering that money in a number of years.

On the positive note, when your monthly contracts of 12 or 6 months are renewed depending if you switched plans as above discussed, you are at liberty to cancel at any time, you return the equipment, and call the company to stop your service. It does not involve any charges that are attached to one’s account or any other daily charges. No more reason to continue to pay for an internet service that isn’t enjoyable and that you’ve decided to do without while waiting for a contract to end. Simply arrange this cancellation for when your renewal term comes to an end.

Some Key Points to Understand About the Decision to Alter an Xfinity Internet Plan

Switching Xfinity internet plans is straightforward: to inform them, you talk to their customer support, select your desired plan tier, and all the modifications occur at the next billing cycle. Keep these tips in mind when changing plans:Keep these tips in mind when changing plans:

Upgrades take place effectively instantly; downgrades only take place at the next billing cycle.
Contract length will also remain at 6 or 12 months when switching plans.
New equipment could be needed if the plan is going to be implemented.
While the new plan is cheaper than the old one, the leniency used in the promotional pricing will not be applicable here.
If you are a Comcast cable customer or planning to be one, you may consider also incorporating or upgrading to Xfinity Mobile service as well.
It can only be cancelled in its entirety once renewal of contract has come to a stand still.

Considering there are numerous packages and speeds out there offered by Xfinity, flexibility to make changes when necessary is useful. So, simply ensure that you take note of the contract renewal obligation every time you make changes. And contact the friendly support service in case you have any other questions as you arrange the internet use and expenses for the future.

Ready to elevate your home entertainment? Call us now at +1 844-345-0888 to explore the best Xfinity plans for your home! Enjoy fast internet and premium TV options. Don’t wait—get connected today!