Does ATT Fiber have cancellation fee?
AT&T Internet enables people to access the internet at extremely high speeds using fiber optic cables. Like most other ISPs, there is always the issue of a fee or penalty that is incurred when you decide to terminate your service before the contract period is over. Therefore, when it comes to canceling an AT&T Fiber service, does the company impose a fee? Okay, let’s take a closer look at what these two variables mean.
The short answer is: that everything depends on it. AT&T Fiber's terms of service include annual service contracts, where clients can commit to either a 1-year or 2-year contract. In case service is terminated before the entire service period as provided in the service agreement, AT&T may impose an ETF. However, the exact fee amount can vary based on a few factors: However, the exact fee amount can vary based on a few factors:
Contract Term Length
Whether you bundled services
When you cancel
12-Month vs 24-Month Contracts
With the option of being locked on a 12-month contract, the ETFs for AT&T Fiber customers without a bundle plan range from $180. This translates into $15 per each of the remaining months before the service agreement expires.
However, if the contract term is 24 months agreed while signing up for the services, then the max ETF is equal to $360. This translates to $15 per each of the remaining months, and even over the slightly longer period of 2 years.
Bundled Services
If you subscribed to both the AT&T Fiber internet service and other AT&T services such as television or wireless phone, the penalties for early termination can be even higher. However, bundled services can require more stringent contractual conditions to be made available to clients.
For instance, some bundle packages that include home internet and DIRECTV may cost up to $500 to cancel out when in the middle of the package’s contract period. Therefore, for more specifics on the type of ETFs that are bundled, one should go back to the specific service agreement.
When You Cancel Matters
Early termination fee also depends on when you cancel service, in the same way, as it depends on your contract type. Even if you opt for cancellation after the first 14 days of subscription, AT&T normally does not charge ETF fees and will compensate your activation or installation fees. This progresses to serve an initial “trial” period of sorts with minimal risk involved, in the global chain.
But cancel at any time after the first 2 weeks and you get to pay ETFs based on the pro-rated remaining months of the agreed subscription period. It is important to note that the closer you are to the end of your term, the lower the fees you would pay for cancellation.
It is also important to point out that special provisions are given to military personnel when seeking to cancel their subscription early due to a transfer or deployment to another station or stationing overseas by the armed forces. The Warner Act includes the termination fees that are not applied to military subscribers of the provider.
Does AT&T Ever Offer a Free Service of ETFs?
Though cancellation may appear to be restricted, and the termination fees are highly likely to be high, AT&T does provide some leeway for things like life events. However, if you require canceling services that you consider inconvenient to continue, you can forward documents to AT&T justifying the cancellation and the company may forgive you on the grounds of the ETF.
Some examples where AT&T may grant ETF waivers include
- Decrease of the account holder
- Long-term hospitalization
- Termination and distribution of jointly owned accounts
- Destruction and loss of one’s home
- Moving to another place with no access to AT&T Fiber service
The only way that the principles will not be violated is if the company provides reasonable proof to AT&T that ending the service is due to a change in life circumstances and not because the customer no longer wants to use AT&T’s service or simply does not like it. Things like death certificates, doctor’s notes, or insurance claims are some of the documents that will go a long way to facilitating your waiver of ETF.
Alternatives to Paying ETFs
If your circumstances don’t warrant a full ETF fee waiver but you still want to cancel AT&T early, you may have alternatives like If your circumstances don’t warrant a full ETF fee waiver but you still want to cancel AT&T early, you may have alternatives like:
Interim money settlement – Instead of paying the termination fees in full, some providers allow you to pay the remaining balance of the monthly bills for the term. This enables you to terminate the contract without any charges but you will be billed fully to the length of time agreed upon initially.
Transfer of service – There is an option of transferring services to another service provider if you wish to ditch services provided by AT&T through a change of address. As long as you remain subscribed and invested in the shares you don’t have to contend with ETFs. Like I said, just be careful with service availability in your new place.
Subleasing service – While AT&T has not advertised it directly, some of their users have used the services of a new resident to take over the service on their behalf when they move. It saves fees for all, but do this with caution, and make sure to read the terms and conditions of the website.
Calculating for the average monthly bill – Another not-so-recognized method is to bargain for ETFs for an average of your monthly bills rather than the $15 for each remaining month. It is because promotional or bundled pricing is typically lower than real charges that reduce to $15/month, and evaluating based on your historical payments drastically decreases termination fees.
In a nutshell, as much as AT&T Fiber may cost prorated early termination fees per month left on a service agreement of $15-30, they are not entirely impossible to negotiate or get around in some instances. It is important to carefully read all the provisions related to the cancellation of the contracts and have the necessary information before signing a contract with a specific provider.
Upgrade to faster, more reliable AT&T Fiber Internet today! Call us at +1 844-905-5002 and get connected with speeds that keep you ahead.
