Does ATT fiber require a new modem?

Posted on: 09 Aug 2024
Does ATT fiber require a new modem?

However, it should be noted that if one is transferring from another internet service provider then, Att fiber internet does call for a new modem. The exact modem required was however dependent on the type of fiber connection that Att was laying down.

Att has a few varying fiber AT&T Fiber Plans that are available for its users. Besides, fiber to the home (FTTH) is the fastest and employs a whole fiber optic cable including the home. Att also provides FTTN, where fiber optic cable penetrates the utility box in your community and then proceeds to use coaxial or copper cables to serve individual homes. If it is a broadband connection that is being installed then you might require an ADSL modem or even an Ethernet modem.

Specifically, for Att to be able to offer full fiber optic internet to homes, they need the latest Arris or Pace fiber modems. They are modems with an Optical Network Terminal (ONT) for turning the optic signal to ethernet for use at home and are equipped with a built-in router. Two popular examples of Cable Modem routers are the Pace 5268AC and the Arris BGW320. These possess gigabit internet connectivity and built-in WiFi AC.

When fiber to the node is being installed, Att usually employs the Arris product number NVG589 which is not only a modem and router but also an Optical Network Terminal. This model modem also has the capability of handling Att’s fastest fiber speed and has built-in WiFi AC.

Out of all the points given for Att to require a new modem for fiber installations, two main points are because of the fiber optic network connection and the higher speed available. Many older modems such as those supplied by ATT for DSL internet are not adaptable to fiber optic cables and cannot support the gigabit data rates on fiber plans that ATT offers. The fiber ONT must be present to translate the optic signal from the line and only the newer modems from Att are produced with this feature.

The old modem will have no fiber port required to make a connection with the fiber line. Hence, whenever Att is connecting a new client to fiber internet, it is standard practice to provide the client with a compatible fiber modem. The integrated routers and WiFi are also enhanced for gigabit speeds and above and also to support wireless coverage for use in modern smart homes and appliances.

What to Expect for the Installation

When setting a date for your own AT fiber internet installation, they or their affiliated contractor will need to set a date and time to visit the home and provide the necessary installation of the fiber line, and new modem, and get the home connected. Time for the installation of course will depend on your home and your ability to get around but should take 1-4 hours. More complex tasks might take more time to complete, depending on the contract or the company’s guidelines and procedures.

Where the new fiber optic line terminates in the house and where it is most convenient to have the fiber modem/router located is where the ATT technician will decide to run it. At least this would be often in the region of the home where there is a coaxial or ethernet cable to connect the modem.

They will then get the line run and the fiber modem connected and then they will set up the modem parameters and make sure that a proper connection is established. Depending on the settings implemented by your Att, you may be required to supply your login information and account details to the technician to confirm and integrate the new equipment.

Some key things you will want to have prepared and requirements for the installation

  • There is an outlet that can offer power near the preferred location of the modem.
  • Arrange the cables present around the modem installation area, such as coaxial cable, Ethernet, or even telephone cables.
  • Visibility of the exterior of your home where the phone box or cable box is located for the fiber line installation
  • Delivery and installation and an att account holder or an authorized user must be present to sign for the services and to gain access to the account

After the replacement, the technician will carry out speed tests to ensure that the new fiber circuit is functioning as expected in terms of download and upload speeds. They will give at least some basic directions on how to properly operate the modem or the optional wireless configuration if the consumer decides to include it and help with questions related to device connectivity.

With that your new ATT fiber should be installed, the Internet up and running, and providing all the high-speed capabilities of a purely fiber optic connection directly into the home! Enjoy your new speed!

That sums up the basic items, requirements, and installation procedure should the customer decide to switch to one of Att's new fiber optic internet services. Now, it is important to understand that in almost all cases, they do offer and ensure a newly updated fiber modem with WiFi capabilities at no additional cost.

Upgrade to faster, more reliable AT&T Fiber Internet today! Call us at +1 844-905-5002 and get connected with speeds that keep you ahead.


Related Stories