Does Cox Charge a Deposit?
Cox Communications is the third largest telecommunications company in the United States with over six million cable and or internet subscribers in eighteen states across the country. During the registration process for the Cox services, a lot of clients may need to provide a deposit to activate the services. Below is the detail of Cox’s deposit policy and factors used to define charges on deposit.
What are Cox Deposits?
A Cox deposit is a non-refundable deposit that is offered by Cox to some of its customers before the services are commenced. In essence, it works like a security deposit whereby the customer deposits an amount with Cox in case he or she defaults on his or her payment. The deposit generally ranges from $50 to $200 and is returned if you make your payments on time and keep your account in good standing for one year.
New customers: Does cable and Internet provider Cox ask for a deposit?
Cox does demand some new customers to post some amount of money as security when they are being connected to services. In general, you may be charged a deposit if:
- You are a credit-sensitive individual with no track record of creditworthiness
- It may not be a very good credit score
- Cox which you have not cleared or have partially cleared through overdraft.
- It also captures your credit score and notices that you have been in the habit of delaying payments to other service industries.
Customers are likely to be asked to deposit for Cox internet more than the TV service even that is offered by the company. Internet customers are likely to have higher monthly charges as compared to local telephone customers.
What is the Cox Deposit Amount?
If a deposit is considered appropriate, it will differ based on the service you require and the services that you want to be delivered. But in general, the Cox deposit amount may be:
- Another major factor is the price; the price ranges from $50 for the basic TV-only packages.
- $100 per month if adding an internet or phone service
- 500$ for television, internet, and home phone service packages for a complete bundle.
It must guarantee the provision of service for roughly two months, with the deposit acting as a form of security. New services may also be accompanied by a deposit that ranges between $50$100, and this applies to existing customers.
How to: Cox Deposit Part 2: How Can I Avoid Paying A Cox Deposit?
If you don’t want to pay a deposit, here are some options that may help:
- Attached herewith is a letter of credit from your previous provider confirming the last twelve months’ payments were made on time. This proves that you are likely to use your income to meet your Cox bill responsibly.
- Enter and pay directly from a checking account or credit card every month. This makes it easier not to miss payment since there are no hidden options that can make you land on the wrong side of a deal.
- Pricing: packages should be given because some of the prices involve a deposit which if given for internet will be higher.
- Be invited by an existing Cox customer in the regular tier for the initial year of your subscription. Once you have developed a regular pattern of payments, then it will be possible to open one’s account.
Yes, there are other fees you may encounter with Cox which include equipment fees, modem fees, installation fees, and rental fees.
In addition to deposits, all Cox customers do pay some additional fees over their monthly service charges, including In addition to deposits, all Cox customers do pay some additional fees over their monthly service charges, including:
- Monthly fees such as activation fees when subscribing to a particular service provider, it is approximately thirty-five dollars.
- Equipment rental starts from $10$15 monthly to hire a cable box, modem, and router, among others, although you can use your equipment.
- Broadcast TV fee to offset licensing rights, ranges between $15 each month.
- Any taxes, charges, or other fees that exist within your specific geographic area as established by your country or state. These frequently amount to an additional 1020% on the final monthly electricity bill.
Is it Possible to Get Cox to waive or refund deposits?
This is true Cox may decide to waive the deposit when the service is activated for several reasons. This would normally only be the case if one is advised to deposit to have an internet connection installed, but order both a television and an internet connection.
The current consumers may also request a deposit refund as long as they pass the 12 months’ consecutive timely payments and the account balance remains positive. It has been pointed out in the policy that the deposit cannot be applied toward payment of your bill.
A Final Word about Cox Deposits
Again customers with bad or no credit history at all will have to pay a Cox deposit of $50$300 on signing up for their connection. However, measures, like not paying your rent on time through autopay and ensuring that you have a good payment history, can ensure nonwithdrawal of deposits or even allow you to reclaim your deposits later.
Overall Cox has more local policies that apply to deposits compared to other major cable competitors such as Xfinity from Comcast or Spectrum from Charter, with more nuanced policies that depend on the credit scores of the customer as well as the specific services or bundles purchased. Adhering to those policies and terms detailed by Cox is the only way that customers can reduce their chances of making nasty surprises on deposits or fees that they are supposed to make on service subscriptions.
Ready to upgrade your internet experience? Call us now at +1 844-349-7575 to explore the best Cox Internet plans for your needs!