Does Cox Charge for Internet Installation?
Having a high-speed internet connection brought into your home is a joy and convenience with certain costs that will deflate your enthusiasm. Cox cable, for example, is a standard Internet service provider that sets some amount of money as an installation or activation fee to activate the service the client has subscribed to. However, this is often accompanied by details that are not so clear, especially concerning Cox’s charges for installation and equipment. This article will explain what you need to know about the Cox internet pricing after subscribing to their services.
Standard Installation Fees
Cox offers its standard installation at a fee of $99 when you are activating a new Internet connection at your home. This includes the expense of having a Cox technician visit your house, set up the required equipment such as modems, install cables, and ensure your service is functional properly.
The $99 is a start-up fee that must be paid when a client decides to be connected to the service provider. It will be billed on your first month with Cox with billings passed through to you over the month. Cox has an installation fee of $70 for standard installations that apply for all the speed ranges of the residential internet plans.
Therefore to answer the question; Cox does indeed impose an installation or activation fee for beginning a new internet service. The $99 is not too bad more so when compared to other major internet service providers such as Xfinity and Spectrum. However, there are certain situations where this installation fee may be treated as zero.
Installation Fee Waivers
Cox offers promotions periodically where the $99 installation charge is waived if you meet certain conditions:
• Bundling services: There are times when the installation fee is not required especially if you get the Cox internet package together with other services such as TV or home phone.
• Special promotions: Cox also engages in occasional offers where the activation fee is either reduced or sometimes removed when people are subscribing to the Cox internet service.
• Referral and loyalty discounts: Current members who use Cox services can also introduce their friends to allow them to have a break on installation charges.
• Professional pre-wiring: In some installations where your home is already pre-wired to get the Cox, the technician visit and installation will cost you.
Thus the normal $99 charges as applicable to the new Internet connections still hold but customers are availed chances to avoid it in the form of packages, offers, friends, and pre-wiring. Paying attention to the price promotions can help you obtain the maximum value, if necessary.
Self-Installation Kits
As for special circumstances, in some cases, Cox offers new customers the opportunity to choose a self-installation kit without the technician’s visit. Selecting this option enables you to self-install your internet without having to wait for a technician from Cox to come and install the cables, modem, and other items with detailed directions on how to set up the internet.
Choosing the self-installation option does not mean that the customer can skip the standard $99 fee, of course. Even when customers select the self-installation kit, they have to stump up the $99 activation fee on their first statement.
However, the benefit is that you do not incur an additional visit fee for the technician which is at least $70 or more apart from the installation charges. The self-install is the do-it-yourself version of the professional installation and is available for customers who already have wiring and are comfortable with setting up their system; here, you get to avoid the tech visit fee, but you still have to pay the $99 activation fee.
Additional Fees
Outside of the $99 installation fee, you should also be aware of some additional charges you may encounter when signing up for Cox Internet:
• Equipment charges: Cox usually asks for monthly charges which are for leased modems, routers, and other equipment. These include charging a minimum fee of $5-$15 per month depending on the device tapped into the network.
• Professional installation (if applicable): In case the Cox technicians feel that all the wiring required to establish your home has to be redone, you will be charged extra costs. This is especially common in newly constructed homes where the cables have not been laid down in the first place.
• Taxes and other fees: Regional sports network fees, broadcast TV fees and taxes are other charges that will also be placed on the bill. It is important to note, however, that these extra monthly costs do not apply to the first installation of each service.
The only guaranteed one-time fee to anticipate when making the contract is that $99 activation fee but there are other monthly equipment fees and service charges too. It’s always good to carefully read all the terms and fine print before placing an order for service to avoid being charged for something you didn’t want in the first place.
In conclusion, Cox does require a one-time $99 internet installation charge when initiating a home internet service, but this is only under normal circumstances and infrequently will it be waived due to occurrences such as promotions or certain stipulations. For this particular, it is essential to prepare for this standard fee and other potential accompanying costs that you may receive on your monthly bill. It is also important to note that, every Cox pricing detail contributes to a higher level of total customer satisfaction.
Ready to upgrade your internet experience? Call us now at +1 844-349-7575 to explore the best Cox Internet plans for your needs!