Does the techs give you a router when they install the fiber internet?

Posted on: 09 Aug 2024
Does the techs give you a router when they install the fiber internet?

Another thing that one will have to consider if they are to have fiber optic internet in their homes is the need to get a fiber optic compatible router to enable one to take advantage of the increased bandwidth that comes with fiber optic internet. Now when the installation technicians arrive to fix your fiber internet service, there arises a question: will they bring a router or do you need to have one yourself?

The Short Answer

Yes, in most circumstances, the technician shall come along with a fiber router and place it as they connect your new fiber optic internet service. Typically, the main carriers such as AT&T, Verizon, and CenturyLink allow their clients to have a fiber connection for free when signing up for fiber service and provide their routers with the service. However, this can differ with the service provider and tiers of the service hence it is advisable to clarify on the policies during the order process.

Why a Special Router Is Required for Fiber

The mainstream cable modems that households currently use to access their internet service rely on coaxial cables. Fiber internet extends the cables to the interior of your home, but instead of a modem, the cables are terminated at an Optical Network Terminal (ONT). This ONT will demultiplex light signals that propagate through the fiber optic line and convert them into electrical signals that can be connected to a router through an Ethernet cable.

Therefore, you require a router that is capable of managing these Ethernet handoffs from the Optical Network Terminal or the ONT. Fiber routers can also support the increased speeds of multi-gigabit which is possible with fiber, unlike traditional routers that have a maximum speed of 1 Gbps. As more devices and high bandwidth applications make their way into family homes, a fiber-compatible router is imperative.

Is It Necessary to Use the Specific Router That Was Given?

In some cases, yes. Most fiber installs utilize a technology known as GPON for the fiber terminals; the identification of each customer is based on VLAN tagging. The provider sets up the router in a manner that makes it support their network with your VLANs. It is often replaced via phone call or e-mail to the provider to get access and configuration information.

However, some providers offer the option to use your compatible router instead and more providers offer customised router options. This is advantageous because it allows one to better manage settings and Wi-Fi network ranges within a home. In the case where one wants to use their device to connect to their fiber service, ensure that you check all the technical specifications for that fiber service. Also, verify whether the install tech will help with the connection if necessary when you activate a new fiber line.

Which providers offer a fiber router?

Currently, the three major fiber internet providers in the United States, namely AT&T Internet, CenturyLink, and Verizon Fios, will include and install a wireless router at the customer’s premise with any new fiber connection installation. Here are the specifics of what equipment each includes.

AT&T Fiber – As for the equipment, AT&T offers a single gateway router that also comes with an ONT, an Ethernet switch, and WiFi 5 built-in. You can also choose to use your router which is another option available for you.

CenturyLink Fiber – Their basic package comes with the Greenwave C4000XG that has both the Greenwave C4000XG gateway router with the ONT integrated into the package. Supports WiFi 5 by default, meaning that you do not have to configure it to get the network. You can replace outdated routers with ones that support WiFi 6.

Verizon Fios: Verizon offers Fiber-optic internet service which is a WiFi 5 router when installing the Verizon Fiber. You can either purchase your compatible router for $50 or Verizon will send one to you but you have to return it along with the purchase of your own. Other extenders can be bought from Verizon too Adding up to this, Verizon has other extenders on offer too.

Specific local fiber-providing companies will have their unique policies concerning routers being delivered or lacking, being provided by the users, so, consult theirs when subscribing. But generally, they include equipment to cater to core WiFi operations.

What if I Want Improper WiFi Coverage?

The router hardware provided by default from your fiber provider provides simple WiFi 5 or WiFi 6 capabilities, but sometimes might not provide good signal strength for large homes. Thankfully you have a couple of options to improve your home's WiFi situation.

1. Request a WiFi Extender
Many providers let clients purchase an optional WiFi booster, mesh network, or upgraded router, if necessary. These can improve the capabilities of your wireless network including the range and the speed. Some of these add-ons may be of interest to some users, so inform the install tech if you want them when they establish your service.

2. Buy Your Router and Mesh Network
It also makes it possible to purchase your router equipment for use hence providing flexibility in the choice of mesh systems or routers required for coverage. Just check that they are compliant with the provider guidelines on fiber access. This may only be willing to assist in getting a new router configured when the tech activates your service if at all.

3. Manage Settings Yourself
Go to the router’s web interface that was included in the package and manually configure such options as channels and WiFi bands employed. Also, make adjustments to the SSIDs and security modes as well.

This coaxes better performance from the existing hardware.

Choosing the right router hardware and the correct configuration of the router is important to be able to get the full benefit of fiber broadband with a good wireless signal. Fortunately, there are your provider and install technicians to assist in achieving a new fiber internet fully provisioned with working equipment on the first day. Also, other routers and mesh-related products are available after the initial purchase to enhance its performance in the future as well.

Upgrade to faster, more reliable AT&T Fiber Internet today! Call us at +1 844-905-5002 and get connected with speeds that keep you ahead.

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