Does Xfinity offer deals to existing customers?

Posted on: 19 Jul 2024

Does Xfinity offer deals to customers already using their services?

Xfinity is a popular cable and high speed internet provider with its base in the United States of America serving millions of people. Being a market leader, Xfinity has to hook people and does so by providing attractive prices and packages for new clients. However, most of the existing customer often ask – Is there any offer provided to loyal customers of Xfinity? The answer is yes. However, it is noteworthy that Xfinity does provide current customer promotions and specials as a form of maintaining customer loyalty. Here is a brief look into the types of Xfinity deals that are available to existing customers should they contact customer service.

This strategy is used to attract new clients and to retain existing customers through a lower price compared to the original market price.

Like many other cable TV providers, Comcast has special promotional pricing offers for new customers and current customers can also sign up for many of these offers. Normally, Xfinity TV Packages have promotions such as pay less for the first year of two when you are committing to a new contract. Customers already hooked with Xfinity can directly contact with the Xfinity loyalty department and know about any ongoing offers. Maybe you can renegotiate for the promotional rates when your contact period will be over.

Like in the case of new customers, for the client to take advantage of the reduced price, they must sign up for either a 12 or 24 months contract. But, of course, it is a plus that many customers are able to come back and get renewal at promotional prices rather than at normal higher rates. The promotions can range from any Xfinity services – such as the internet, cable, home phone, or even mobile.

Service Bundles and Packages

This means that these Xfinity services can be subscribed as a package through a bundled package, a practice that is commonly applied both for the new customers and the now existing ones. Xfinity brings bundles such as TV and Internet bundle, Internet and Home Phone bundle and Triple Play, which is a combination of all three. Existing customers can inquire for the possibility of adding on other services to the Xfinity with the aim of creating a package that will be cheaper than other packages. You can also ask if you can switch your current bundle to a higher-tier package to avoid paying a relatively higher amount of money each month.

Loyalty Discounts

Besides promotional prices Xfinity also offers a policy for long time consumers stating that they can be given a discount for some time. These loyalty programmes are meant to encourage those who have been using Xfinity and some of what can be offered are service credit, lower monthly tariffs, free premium channels, unlocking of speed boosters, or free upgrades on equipment. The typical form of loyalty discounts is associated with the extension of the service contract for one year, but again, they do add pleasant savings for existing customers.

The only way to determine any loyalty discounts available to you is to call Xfinity and talk straight to a retention agent. Remind them that you have been a loyal client for years and inquire if there are any membership card offers you can enroll in. This way the agent will have a glimpse at the account history and advise whether or not a loyalty offer can be used.

Occasional Promotions and Deals

It is important to note that in most cases, there is some type of service extension commitment but there are some special offers that can be found in Xfinity too that does not involve this. These are usually at specific times, such as the festive season, or other important events, and may entail promotions including free rental of movies, unlocked channels, free service upgrades, or discounts in Xfinity equipment. Some examples of past deals include:Some examples of past deals include:

Free HBO, Starz, Showtime for 3 months
Free football packages for the NFL year
This is often in form of special offers for the X1 DVR service.
There are reward programs which offer $100-200 Visa gift cards.
Free Norton Security Suite, for 12 months.
This means consumers are free to upgrade their internet speeds of their choice.

To find these types of promos one needs to regularly check out the Xfinity deals section on their website especially at the approach of festive seasons, important TV events or sporting events. Sometimes, it is possible to see a kind of a variation that goes lower also and this then makes it possible to give all customers a temporary effective discount on their regular bill rates.

Xfinity Customer Service Recommendations

The customer has to dial Xfinity customer service to get hold of most existing customer offers and discounts. Here are some tips for contacting them to ask about discounts:Here are some tips for contacting them to ask about discounts:

To resolve this issue, proceed to the official Xfinity website and go to the loyalty department, reaching the number 1-800-934-6489. This department focuses on retention offers.
Be polite and enquire whether they have any special offers that are available to existing customers, then engage the management in a discussion with regards to what they can do for you.
If the first representative is not willing or unable to assist, kindly request to be transferred to their supervisor since there may be other promos you are eligible for.
Thus, you should arrive prepared with information on a rough estimate of your monthly payments, your current contractual terms, and your length of service with the company. This is also useful to the reps in an effort to comprehend your situation.
If a rep cannot immediately solve your issue, do not lose your temper, but calmly insist on their assistance. Not all the agents know as much about the numerous customer offers that are out in the market.

Calling to inquire about the deals can be very rewarding for long-time Xfinity customers since they can always qualify for better offers. It is always useful to conduct some research online, at least, to find out what other new customer offers are there that you can use as bargaining chips in your negotiations. Existing Xfinity customers are not entirely left out; however, they have to be rather polite when demanding their share of the available vouchers and other promotional offers.

Ready to elevate your home entertainment? Call us now at +1 844-345-0888 to explore the best Xfinity plans for your home! Enjoy fast internet and premium TV options. Don’t wait—get connected today!