How Good Is Xfinity Mobile?
Xfinity Mobile is a cellular service provider that runs on the Verizon network and leverages Comcast WiFi. This was started in 2017 and it has since expanded to over 2 million subscribers. However, what is the quality of Xfinity Mobile services and their prices regarding the other companies? Here's an overview:
Network Coverage and Reliability
Xfinity Mobile relies on Verizon’s cellular network and this network has good coverage in most areas of the United States. Verizon Wireless has the largest coverage of 4G LTE covering over 2.4 million square kilometers. This means you can anticipate dependable service with extensive network coverage across the rural, suburban, and metropolitan regions while using Xfinity Mobile. They also provide you with free and unlimited Internet access to over 18 million Xfinity WiFi hotspots across the country.
Data Plans and Features
Perhaps one of the key features that make Xfinity Mobile stand out is the freedom when it comes to data plans. They also have both, the unlimited and the shared data plans that are available by the gig. The unlimited plan is $45 per month per line while shared data is as low as $15 for 1GB and increases as the amount of data is increased. The mobile data can be shared or unlimited and can be swapped as many times as you would like within the family plan. Also, any unused shared gigs are carried forward to the subsequent month.
The unlimited plan offers free HD voice and video streaming and hot spot usage up to 20 GB in Xfinity Mobile. Additional benefits include 5G access, talk and text to Canada/Mexico, and Verizon Cloud Storage with up to 100GB free of charge. For families, there are special offers that give you a lower price for each line added. In sum, the plans and options as well as additions make Xfinity a very flexible service provider for those who use light to heavy bandwidth.
Phone Selection and Bring Your Device
The only small negative we have found is that Xfinity is a relatively new player in the game and at the moment they only offer a choice of approximately fifteen devices, mainly Samsung Galaxy and iPhone, that are compatible with the network. However, if you have an unlocked GSM phone that is compatible with Verizon 4G LTE, you can bring it or you can buy another unlocked phone that is not active in the Verizon network. This particular option known as the ‘bring your own device’ opportunity means that very many other phone models are possible. It’s just that you will want to ensure that any phone will work fine first before making the switch.
Customer Service Reputation
Being an MVNO with a reliance on Verizon’s well-built network, Xfinity Mobile has been applauded for call quality, speed, and network strength. However, the aspect of direct customer service for account management and phone support has been average. Xfinity Mobile relies closely on Comcast assets and infrastructure, which has poor customer satisfaction in dealing with things like activating service, transferring numbers, or problem-solving involving technical support. But while most are resolved satisfactorily, they can cause some headaches as they are moved up and down between departments.
The facility has been able to save more money than it would have incurred with other carriers.
Considering what is offered to consumers, Xfinity Mobile can afford significant cost savings versus key carrier competitors when one considers the plans offered and network access fees. For the unlimited side, the consumer can save more than $25 per line per month compared to Verizon’s unlimited plan while enjoying that same premium network. Visible and Mint, both belong to the value carrier category but Xfinity offers better performance and network strength for slightly higher unlimited tariffs. If one is to go the shared data route, it is even simpler to accrue a cost advantage over Verizon while at the same time integrating the strengths of WiFi hotspots.
Is Xfinity Mobile Any Good?
In conclusion – Xfinity Mobile, with its base in Comcast and Verizon, provides versatile and cheap cell phone plans that have good coverage and work well for most users. Although customers relayed that service could still be better, the fact that there is both shared, unlimited data and access to Verizon 5G and WiFi for the whole nation compensates for the variance. But for these reasons, Xfinity Mobile can be viewed as a viable option and sometimes even a cheaper way to go than most other carriers for the individual or a family.
Call us today at +1 844-345-0888 to discover the best Xfinity plans tailored for you! Don’t miss out on fast internet, great TV options, and unbeatable customer service. Get started now!
