How Long Does it Take for Cox to Install Internet?
High-speed internet is convenient when you can get it at your home; however, the time it takes to get that installation day feels long when you are waiting to get online. When you are getting Cox Cable High-Speed Internet installed, you may have several questions concerning the average time of installation and what you need to expect during the process of installation. Below is the process followed by Cox and the approximate time it takes to install internet service.
The Cox Installation Process
When you order Cox internet service, the general installation process involves three main steps:
1. Equipment Delivery
Once you have placed an order with Cox and subscribed to a specific internet package, Cox will provide you with all the necessary equipment that would come with the package. This usually consists of a modem and may also encompass other items which are inclusive of a WiFi router if you ordered one. The equipment is shipped by UPS and it should normally take 1-3 business days to arrive.
2. Appointment Scheduling
When the equipment gets there, you have to schedule an installation time because a Cox technician has to come out and hook everything up. You can schedule the appointment either online on the company’s website or through a telephone call. Most of our clinics are open during the weekend, and in the evening and offer same-day appointments.
3. Installation Visit
On the day of the appointment, a Cox technician will visit the home and proceed to do the necessary work that is required to connect the home to the internet service that is provided by Cox. This often entails pulling cables, installing the coax outlet if there is a need, powering up equipment, and testing the functionality of the device on different platforms. The visit usually lasts 1-2 hours depending on the group size, their level of interest, and the time slot they have booked.
Cox Internet Installation Timeline
The total time to get up and running with Cox Internet will depend on a few factors:
- The time it takes depends on your location; this may take longer if you are located in a rural area.
- Some of the key findings that have come out in our research include the following:
- Depending on the type of pre-existing wiring you have in your home, it can either be wired for existing service.
- In case installation involves work on both the inside and/or outside of the structure, then.
Here is what you can expect according to standard Cox timeframes:
Equipment Delivery: Other social media platforms take an even shorter time to register and allow users to go live within 1-3 business days.
Appointment Scheduling: By studying the results of this survey, one can have it completed within a week unless he /she prefers a later date.
Installation Visit: Flexible and may depend on the selected date.
If everything goes smoothly, the quickest timeline is:
Day 1: Order service
Day 2 or 3: In many cases, delivering the equipment arrives.
Day 4 or 5: The first possible date for performing the installation.
For instance, if you ordered your modem on Monday, and there were no holidays in the middle of the week, you could expect the modem delivery by Wednesday, and complete the installation on Friday or Saturday.
However, if there is a need to do extensive wiring work at the house or the house is located in a rural area, the appointment might take longer to be scheduled. Usually, it will be booked no more than 7-10 days out if possible so that it can be adjusted according to the changes in the weather in that specific area.
Additional Delays
While Cox tries to minimize wait times, several situations could cause additional delays in getting your internet up and running:
- Some equipment can be backordered due to supply constraints that may take some time before they are availed.
- Some of the things that may make you change the installation appointment that has been set include emergencies among other reasons
- Learning that more work is required to be done as soon as the technician gets to install
- Remedial faults, including outage or connection problems that needed technicians to come back and sort it.
According to Cox, install appointments shouldn’t be canceled or avoided as it may take at least one to two weeks to reschedule.
If there are any changes that you have not explained within 7-10 days of your installation, you should consider calling Cox for an update on the work order. It is necessary to clarify if there are any flags on the order that may affect speed.
Improving Your Experience
Here are some useful tips for having the quickest, smoothest Cox internet installation:
- It is also advised to be as accommodating as possible when it comes to the installation date because if a slot that is earlier becomes available for some reason then one can be there in that position.
- Ensure that you test the functioning of coax outlets before the installation day to eliminate any wiring that might take time to fix.
- I rarely read equipment manuals to save time, but this decision always costs me a lot of time and resources when installing equipment.
- For the technician to carry out the services, ensure that pets are secured and that valuables are kept away.
- Ensure that every member of the household is present to ask questions and understand how devices are to be connected.
- Contact Cox if problems are encountered concerning internet connection within the first month to avoid long-term connection problems.
Connecting a new internet connection at your home includes planning and scheduling the latest internet, installing equipment, and finally powering up the new internet connection. Although one may desire instant internet connectivity, reality denotes that getting set up normally takes 5-7 more business days from the point of order to fully functioning service. The wait for the necessary components and the installation can go as smoothly as the Cox systems allow it to be if the customer is well-informed and patient.
Ready to upgrade your internet experience? Call us now at +1 844-349-7575 to explore the best Cox Internet plans for your needs!