How To Avoid Xfinity Installation Fee?
New customers often encounter different costs which include activation costs, equipment costs, and installation costs for their new Xfinity services. The Xfinity installation fee is required when an Xfinity technician needs to visit your home to install and set up your Xfinity services. This standard installation fee ranges from $100, although the rate can still differ from location to location as well as the services provided.
Though there are some fees that cable providers can charge, there are ways how you can secure the Xfinity installation fee to be removed. Here are some tips on how to avoid paying the Xfinity installation fee
1. Self-Installation: Sign Up Online
The only way to ensure that one avoids the installation fee is by going for a do-it-yourself kit offered by Xfinity. Technician installation is not required as Xfinity provides self-installation kits on most Internet and Xfinity TV Packages. The convenience of going with this do-it-yourself choice eliminates the installation cost.
When subscribing to new Xfinity services online, select the self-installation method if it is available for the desired package. This pack, containing your modem, cables, and instructions on how to set up everything, will be delivered to your home. In most cases, if you already have cable connections and cable jacks, you should be able to get connected on your own.
2. Inquire About Any Promotional Schemes That May Exclude The Fees
When you search online or use a phone connection to subscribe to Xfinity, the firm often has offers that eliminate fees. Therefore, each time you agree to schedule an installation appointment, inquire from the Xfinity sales representative about the current promotions they have on offer, including discounts or exemption of certain fees.
Make them aware that price is an issue and let them see if there is any existing offer that offers free installation or activation fee. Promotions differ depending on the location and services, but they usually remove at least $50-100 of the fee. This simple request could easily get the installation charge taken off your initial Xfinity bill.
3. It is always better to downgrade your services first before upgrading them.
Here’s a creative strategy if you’re already an Xfinity customer - downgrade to a lower TV package first before upgrading and adding new services. Installation fees are only applicable when the subscribers are new to Comcast and require Xfinity to be installed or when the consumers are adding NEW services, not when they are upgrading their services.
So first decrease your service to basic TV only then ask to upgrade your total new package with internet and cable services addition. Since you already have the service then the upgrade installations will not attract any installation charges. The simple strategy of downgrading/upgrading for just a few minutes could save up to $100 in fees.
4. Purchase Your Equipment
You can also avoid rental fees if you are eligible for self-installation; however, you will have to buy your cable modem and router from Xfinity. Another more fun is that when you own your equipment, you avoid having to pay equipment rental fees as well. Before you choose the modem or router you want to buy, ensure that it is compatible with Xfinity’s network.
There is no need to install rented equipment; you can manage connection cables and configuration of new modem by yourself, without calling a technician. This DIY method eliminates the need for installation which would have incurred a lot of expenses. Besides, in the long run, it will be cheaper than having to pay monthly charges which may be the case with equipment rentals.
5. It is important to negotiate to have the fee removed after the installation of the solar panels.
If none of the above options work and you end up paying an installation fee due to a visit by an Xfinity technician, there is an open chance to haggle it off your bill. Customer service representatives are not entirely rigid in the implementation of charges since they may remove the fees out of courtesy or to ensure customer satisfaction.
Be sure to call Xfinity customer support after activation of your service and calmly ask whether they could reverse the installation fee charge. Let them know that cost was not anticipated, or recall any of the sales calls where it did not feature or was not elaborated on. If the first agent answers with no, then try to be polite and inquire whether a supervisor can make an exception and allow a one-time violation. It is always wise to be persistent and patient when it comes to bargaining on charges on the bill.
Bottom Line
Not paying service fees should be part of the planning and investigating process before subscribing to new cable or internet services. For any Xfinity installation charges that may make it through, you should understand that there is a way to take them out via self-service, promo, or bargaining. Being able to secure no installation or activation fees is asking at the right time, making the right request, and politely being persistent with Xfinity.
Stay smart by thinking ahead and asking the correct questions before the signup promotions start. With the tricks above, you can avoid incurring unnecessary installation fees when getting your new Xfinity services installed. When possible, stick to the self-installation kits, ask about any promotions that are dropped immediately, or try to negotiate the removal of the fee afterward. Such minor steps can go a long way in saving costs in getting your at-home connectivity services set up in the manner you want.
Ready to elevate your home entertainment? Call us now at +1 844-345-0888 to explore the best Xfinity plans for your home! Enjoy fast internet and premium TV options. Don’t wait—get connected today!
