How To Cancel Xfinity Wifi?
How to cancel an Xfinity WiFi account You may find one of the most confusing concepts when you try to cancel an Internet provider service, and this is how to turn off Xfinity WiFi.
5 Reasons You May Want To Cancel Xfinity WiFi
Why would you ever want to turn off your Xfinity WiFi Internet service? — I mean really, when and why is someone going to shut down…
- You are relocating to a place where Xfinity has no reach.
- You came across a better offer for an internet connection with another company.
- It is imperative to reduce monthly spending.
- You are not content with what you are getting from Xfinity, especially in terms of speed or stability of the internet connection.
Canceling something should not be done emotionally, instead, consider the following factors. Have you tried to switch to a lower tier of Xfinity first? Can you cancel service in its totality or is it possible to put your service on hold for some time? Just ensure that canceling is what you would want to do.
How To Cancel Xfinity WiFi
It is not a herculean task to cancel an Xfinity WiFi subscription if you are well acquainted with the right cancellation procedures. Here is a step-by-step overview:Here is a step-by-step overview:
1. Contact Xfinity Customer Support
To cancel Xfinity WiFi all you have to do is go through the options explained above and connect with an Xfinity agent over the phone or online chat. Contact Information: While their contact information should be available to you on your monthly internet bill, just in case here are some basic customer service contacts.
Phone: 1-800-XFINITY (1-800-934-6489)
Chat: https://www.xfinity.com/support/contact-us/
Compared to writing an email, calling or chatting with the agents allows the cancellation to be processed instantly. The only thing that I would advise is that you should be ready to provide some account details.
2. Ask To Cancel Service
When speaking to a representative of Xfinity, let the representative know that you would like to discontinue service. They'll ask for some basic account details for verification, such as They'll ask for some basic account details for verification, such as:
- Nowadays, the following information is requested: the account holder’s name and service address.
- Xfinity account number
- Phone number in the account
Having such information at hand expedites the identification process. After confirming your account, ask the agent which day you want the service to be terminated.
3. Confirm Cancellation Details
Before ending the call or the chat, ensure that all the information you provided regarding the cancellation is correct. Key things to ask the agent include: Key things to ask the agent include:
- Cancelation reference code or number
- Final due date and amount of the bill
- Higher returns of equipment or payments
It is important to clarify details to avoid being presented with an unexpected additional cost at some point in the future. Always ensure that you get some sort of official document to keep for your files!
4. Return Equipment
If you did not bring your modem and wireless router, you will need to return the Xfinity ones like cable boxes and modems. Customer service can email prepaid return labels or an in-person pickup can also be scheduled.
Ensure all pieces of equipment have been counted and cross-checked by serial numbers. Make sure to keep the tracking numbers and receipts from the returns to have evidence that the items were returned!
Things That You Should Expect When You Cancel Xfinity WiFi
Here's a quick overview of what to expect after canceling your service: Here's a quick overview of what to expect after canceling your service:
Final Bill
You will also get an end statement for any charges that are in any given month up to the date of cancellation and these will attract a proportionate charge. On this occasion, you can certainly expect at least one more bill.
Possible Early Termination Fees
If you decide to cancel the service mid-through the contracted period, then you can be charged early termination fees of $10-$15 per remaining month on that final bill. Prepaid contracts cannot be terminated before the agreed period, and if you have made a prepayment, this amount is non-refundable.
Loss Of Service Date
Continue to use your Xfinity WiFi internet as you normally would until the last date provided to you. After that, the service should log off by itself without your further intervention. One should never leave paying before the service is terminated as even more charges could be incurred.
Account Closure
Xfinity can take up to 30 days to process the account closure on their side and also delete your details from their database. However, any other bills are sent to your last known address if other charges come up later for whatever reasons it was.
Switching Back On
If you do change your mind, you’ll have to start up the Xfinity services all over again like new. Introductory offers will entice customers to come back, but your previous prices will not. We strongly advise against canceling if there is any possibility that you will want service again shortly!
Xfinity Disconnection Suggestions For A Seamless Cancellation Experience
Paying for high-speed internet and then canceling the service can be irritating but this does not need to be so. Keep these last tips in mind for smooth sailing: Keep these last tips in mind for smooth sailing:
- Ensure you record all the equipment returns and any related paperwork.
- It is important to record cancellation confirmation details.
- Settle the last payment liabilities by the payment due dates
- Contact us if any other charges crop up after that
As long as the letter follows the instructions in the cancellation steps, there should be no complications in the future. Finally, with your account shut down, you can do whatever you want, including changing your internet service provider. Internet connectivity is your oyster in this world.
Call us today at +1 844-345-0888 to discover the best Xfinity plans tailored for you! Don’t miss out on fast internet, great TV options, and unbeatable customer service. Get started now!
