How to Fix Blinking Orange Light on Cox Router?
It is rather disturbing to encounter a blinking orange light on your Cox router. This light generally notifies users of a connection problem that may impact the functionality of your router. Fortunately, a blinking orange light does not always mean that the machine is beyond repair and can be solved with a few simple adjustments. Below is a step-by-step procedure on how to identify and get rid of the blinking orange light on a Cox router.
1. It would be helpful to find out what the blinking orange light is telling you.
The first thing that needs to be discerned is what a blinking orange light means about the Cox router. An orange light that blinks on and off typically means one of two things:
- It means that it cannot connect to the Cox network and the Internet service providers This could be due to a problem with the coaxial cable connection, or signal level or there could be a problem with the Cox network.
- The router hardware has failed in some way, shape, or form at least according to the debugging information. This is not very frequent, but it can occur if the router’s firmware experiences an internal issue.
Thus when you find it blinking the light is an indication of connection complications which makes the router perform below par.
2. Coaxial cable connections should be checked.
The first thing you will need to do if the router has a blinking orange light is to examine the coaxial cable that is connected from your cable jack to the router cable port and ensure that the two ends are securely connected.
One of the probable causes for a blinking orange light on a Cox router is a loose coaxial cable. Ensure both ends of the cable are tightly screwed onto the cable jack and the router port respectively. If they are loose, then tighten them properly for better hold and safety of the electrical wiring.
You may also wish to try, for instance, replacing the original coaxial cable with another in a bid to solve the issue. If possible, choose a high-quality cable such as an RG-6 quad shield cable to better pass on the signal.
3. Power off and on the router and cable modem.
If the above procedure of assessing the coaxial cable does not work to address the blinking orange light, the next procedure is to power off the router and the cable modem. Here is the reboot process to follow:
Router:
1. To reset the router, power off the device for about 10 seconds.
2. Plugging the router’s power back in and waiting for it to turn on
Cable Modem:
1. Turn the Power Off Button of modem for 10 seconds
2. Plug modem power back in and wait until all of LED indicators become steady.
3. If you want to reboot your computer, then wait for a complete of two minutes for the rebooting process to complete.
Always ensure that you switch off the modem before the router as this will help to avoid some technical issues. This turns on and off all the devices that are connected and most often corrects temporary bugs that may be causing the connectivity problems.
4. Another common indicator is to go to your router admin interface where you can check connection status.
After rebooting both devices, open the router settings: in the URL bar of your browser, enter the gateway IP address that is typically set to 192.168.0.1 by default.
Access the router’s status page and search for the connection status of “Internet” or “WAN”, further, search for downstream and upstream signals.
- Internet connection should display Status as Connected
- Signal levels between -10 to + 10 dBmV are preferred but levels of -15 to + 15 dBmV can also be used
- It was also found optimal to set upstream signal levels within the range of 35 to 50 dBmV.
This is because when the levels are too high or too low, it leads to the blinking of the lights. Record your levels so that you can advise Cox Support in case of a need in the future.
5. If the problem persists, contact the Cox cable.
The Cox router will blink orange if you have also checked the cable connections the router and modem have been restarted and you have also verified signal levels.
Please give me the downstream and upstream signal levels and any message you receive when you attempt to surf the internet or connect devices. This helps them identify router problems as a means to fix them.
The customer may need to go through procedures such as resetting the router, changing cables or splitters from the coaxial category, or calling a field technician for an onsite visit. The only way to address steady blinking orange lights is by engaging the services of Cox Support.
6. Change the Router If A Hardware Problem Is Confirmed
However, at times, after doing all these, the orange light continues to blink on a Cox internet router. This generally includes the endpoint of ‘permanent’ hardware breakdown in the router itself.
If you decide the router is bad, please call Cox to have them run a diagnostic report from the admin interface and see whether you need to replace the router. If necessary, they can send out a new router if they find out that your model is problematic, and cannot guarantee an active Internet connection consistently.
Replacing the router with a fully functional one will help address issues arising from hardware that lead to blinking lights for eternity. Upon the installation of a new router, users need to reset the WI-FI settings.
Resolving Persistent Connection Issues
Helping your Cox router when a blinking orange light is present means that you return your router to a full online condition. Cox Support should be contacted if issues persist, as well as check methods for cables, reboot any devices, and examine signal levels. This blinking warning light, however, is not something you have to live with if you don’t want to; with a good dose of determination and a little bit of hard work, you can get your router up and running again in no time.
Ready to upgrade your internet experience? Call us now at +1 844-349-7575 to explore the best Cox Internet plans for your needs!