How to Fix Cox WiFi Blinking Orange?
Experiencing connectivity issues with your Cox WiFi along with a blinking orange light? Normally, a blinking orange light means that you may be experiencing a disconnection with Cox Internet. Well – do not stress over it, because in most cases this particular problem can be solved in quite a simple way by addressing several particular matters. Here are the top tips on how to get your Cox WiFi working again when you see the blinking orange light: Here are the top tips on how to get your Cox WiFi working again when you see the blinking orange light:
1. Check the Coax Connections
It is worth beginning with verifying if all the coax cables are plugged in correctly. Sometimes the coax cables can be jostled or disconnected resulting in poor signal between the modem and the coax outlet.
To check this:
- Find the coax cable that is running from the cable outlet going to the modem and with your fingers tighten the ends which are screwed. If they are loose, then you can use your hands, or preferably a wrench, to tighten them up more securely.
- Also, ensure that the splitter, barrel, amplifier, or any other device before getting to your modem is turned on and all coax connections are tight.
- It’s also necessary to check all the cables which appear to be damaged to some extent and might require replacement.
Secure all coax connections appropriately always helps to solve a blinking orange light if it had been a wiring issue.
2. Reboot Your Equipment
Sometimes, it is not always that there is a problem with hardware that needs a fix and this can apply to Cox Communications issues. Follow these steps:
- Always ensure to switch off the coaxial modem provided by Cox Communications as well as the WiFi router that is connected to it.
- Count to thirty before connecting both machines simultaneously again.
- It takes a couple of minutes for the modem and the router to reset and re-establish the connection to the Cox network.
If you do not observe any blinking of the orange light then your problem was most probably a one-time issue solved by the restart.
3. How to reset your Cox WiFi modem
If rebooting alone doesn’t help, try resetting your Cox modem back to default factory settings in case the modem settings were somehow corrupted: If rebooting alone doesn’t help, try resetting your Cox modem back to default factory settings in case the modem settings were somehow corrupted:
- Find out where the reset button is located in your Cox modem, which may be at the back or the bottom part. There is also a reset button, which is located nearby and should be pressed and held using a paperclip or pin for about 8-10 seconds before it is released to work.
- Await full connectivity of the modem and the reloading of settings which may take roughly five minutes.
- Then also restart the WiFi router one more time.
The blinking of the orange light, in such cases, can be solved by rebooting the modem since it is often a result of software or settings problems.
4. Learn How to Tie the Modem and the Router
Another possibility you may want to consider is the Cat5/Ethernet cable that links your WiFi router to your Cox modem. Make sure this cable is well plugged into the LAN/Ethernet ports on both the PCs involved.
Another option would be replacing the cable, if possible, as it can be the root of the problem and interfere with the connection.
5. Update Equipment Firmware
Outdated firmware can also be the issue behind WiFi problems - ensure your Cox modem AND WiFi router firmware have the latest updates: Outdated firmware can also be the issue behind WiFi problems - ensure your Cox modem AND WiFi router firmware have the latest updates:
Modem Firmware:
- To manually check for a new modem firmware update, log into your modem admin page at http: To access it, use the IP address, 192.168.100.1 and look for the latest firmware on Cox’s website according to the model of your device.
- If there is new firmware available, you can find it at Cox’s support site and update it using the firmware update link on the admin page.
WiFi Router Firmware:
- Click on the browser and type the default gateway IP of the router which is stickered on the router for administration.
- For the firmware of your router, the newest version can be found either on the admin page of your router or the manufacturer’s website.
- If required, use the download arrow to manually retrieve and install the firmware update as instructed.
It is advisable to update older firmware regularly as bugs that affect WiFi performance and make the light blink can be fixed by doing so.
6. Inspect Modem Light Indicators
If you are unsure of what a certain flashing means on your Cox modem, refer to the modem manual to see what that particular pattern of flashing means. Typically for Cox:
- Solid Power Light: = Modem connected
- Solid Downstream means that the cable subscriber or user is directly connected to the Cox network.
- Data flow up = Transmitting information to Cox
You want all those lights to be solid without any blinks on the light part of it. The common sequence during startup/connection is:
1. Power light turns solid
2. Downstream light blinks and then turns steady after some time a bit later
3. It has upstream light which blinks and becomes steady when it is fully functional.
If your upper or lower lights are still blinking randomly then you may be dealing with signal quality problems and may need to contact a Cox technician.
7. Request a Cox Technician
If you are still facing the blinking orange light on your Cox modem then your issue is beyond your scope and requires a visit from a Cox field technician.
Common reasons found by technicians include:
- Coax lines/cables that have been damaged as they stretch to your home
- Poor connection at poles or pedestals commonly seen as loose connections
- Low signal levels in your home have to be adjusted
- Some of the outages can be done in your neighborhood.
Cox’s customer service should be contacted and the individual should request for a field technician to come and sort out the issue. The Cox representative can access the signal levels without physically going to the residence but if there are wiring problems that could be the cause, a truck roll can be arranged.
The technician will go outside your home to look at your connections, fix any lines that are damaged, test signal strength at other connection points, and modify as necessary until signal problems are solved. This should sort out any persistent blinking lights that may still be occurring.
Want to fix Cox WiFi issues? Cox wifi issues? Get your Cox WiFi problems solved in a jiffy!
Resetting your equipment as a way of solving most Cox Internet issues that are presented by blinking lights when you do not need technical support will help you solve most problems within a short time. Turning equipment on again, refreshing settings, and verifying physical connections will be the most frequent issues that affect your WiFi connection.
However, for more complex wiring situations or signal interference other than inducing the blinking, consult a Cox field technician for accurate signal strength assessment and coax difficulties. When the Green and Blue lights remain a steady color, signifying that the Internet is securely connected, you can get right back to using the fast connection of Cox Internet.
Ready to upgrade your internet experience? Call us now at +1 844-349-7575 to explore the best Cox Internet plans for your needs!