How To Reset A Verizon Fios Box?

Posted on: 30 Aug 2024
How To Reset A Verizon Fios Box?

How to Reset Your Verizon Fios Box?

Are you experiencing some problems with your Verizon Fios TV? To solve a problem without having to contact customer support, learn how to reset the Fios box. Resetting reboots the system and removes the temporary files and issues that might be causing some issues. A lot of issues such as error messages, freezing or even buffering can be solved by just a reset.

Here, know that it is possible to reset your Fios cable box or DVR by following this simple guide below.

Preparation To ensure the process is easier, ensure that you note the following before resetting Fios equipment:

  • Write down any shows that you would not wish to miss for any reason. Resetting will erase all recordings and settings.
  • A reminder to take note of the model number of your Fios box. This can often be located on a sticker on the underside or the back. Some of the examples of these are VMS1100 and QIP2500.
  • Retain your WiFi network names and passwords. Wireless boxes or routers, for instance, will require reestablishing after a reset has been done.

Resetting the Fios Box However, two primary methods can be used to reset your Fios cable box or your DVR: directly with the settings of the menu or by removing the power cord. This is usually rectified by using the menu to restart most of the troubles. For major issues, you might need a power reset of an electrical appliance.

Soft Reset Via Menu

  • Make sure your cable box is on and there is a proper video output connected to the TV.
  • Get your Fios remote and press the Menu button. This may be a button labeled Menu, Guide, FiOS TV, or the FiOS logo in some cases.
  • From the Vewd Home Menu go to Settings and then choose Restart Set Top Box.
  • There is a message that says “Do you want to restart your box?” Select Yes.
  • The Fios box turns off, the front display turns off, and after 30-60 seconds, the startup screen pops up, which means the rebooting process is done.

By selecting this option and rebooting using the menu a normal restart is usually effective in eradicating minor bugs and issues. It is important to note that all the settings and recordings that you had previously will remain intact.


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