Is Cox TV Better than DirecTV?
Is Cox TV More Better than Direc TV?
Regarding the pay-TV providers, Cox TV and DirectTV are two of the best and most commonly used by many families across the country. But which of them is more beneficial to the public and therefore a better service? When it comes to deciding between Cox TV and DirecTV, there are several things that one should understand.
Channel Selection
The choice of channels in a pay TV service is one of the key highlights of any satellite television service. For instance, Cox TV and DirecTV have numerous options with more than 300 channels of various categories such as sports, movies, news, and children, among others. In most cases, DirecTV offers slightly more channels than Cox does and has more options for premium stations. For instance, with their CHOICE package one is privileged to over 185 channels as opposed to COX’s 140+ channels.
But this is not the end of the story, because channel count is not the only factor that defines an audio circuit. Providers can even differ drastically within the singular delivery of individual channels and packages. Well, they would need to compare the channel lineups offered by these cable companies at their respective locations. Ensure that you look at any ‘’absolute’’ channel your household trusts and watches, to ensure that they are part of the list. This could assist in getting a more accurate picture of which provider is better suited to your preferred mode of viewing.
HD Quality and Capabilities
Today many people who watch television look forward to getting quality pictures from their service provider and this is why the provider needs to offer an HD package. Cox and DirecTV provide numerous programs in high definition, as well as utilizing the most modern equipment to provide a clear signal in high definition.
One of the claims that DirecTV frequently uses is it can deliver higher resolution on some channels and events, for instance, live sports games. To sum it up, if you crave nothing more than the highest possible HD quality, then, yes, DirecTV does it rather convincingly. But for most of the viewers, who can watch Cox through HDTV, the picture quality remains rather high and high definition, so the majority of the audience will be satisfied with the picture quality provided by Cox.
Another thing that is not offered by other cable providers but Cox has is their Contour TV app. This will allow you the option to search and browse as well as watch television straight off of your mobile device or laptop. Well if one considers mobility and convenience then the company that is ahead here is Cox.
Sports Packages
Still, a sports program is a great favorite and can go a long way in influencing choices made by viewers concerning their TV providers. Cox TV and DirecTV both provide an extensive program list of their sports packages, though there are some disparities.
The sports package that is considered to be among the most desirable ones is NFL Sunday Ticket offered by DirecTV which grants viewers the opportunity to watch every NFL game that does not take place within the viewer’s market. While many packages are similar across the satellite television companies, NFL Sunday Ticket is available only through DirecTV so for anyone who wants to follow their NFL team religiously this is a critical factor. However, Cox does offer packages like MLB Extra Innings and NBA League Pass that are also rather tempting to followers of the sports.
To assess the value of sports you need to answer the question of which leagues and teams are important. Choose between the offered specific sports channel lineups in the package examining any additional packages for the most suitable option.
Equipment and Installation
The equipment you get hold of, and how they install it can also determine your level of satisfaction with your TV provider. Cox TV employs the newest Contour receivers and DVR boxes, enhanced with voice control compatibility, 4K upscaling, and smart home compatibility. Generally, installation procedures are brief and uncomplicated when completed by professional technicians.
On the same note, the Genie systems that are available in DirecTV also offer the latest technology in options such as HD DVR, Whole Home, and 4K compatibility. This is usually a large and complex piece of equipment that may involve fixing one over your house like in the case of a satellite dish. However, technicians are also very knowledgeable and will not allow you to go away with the wrong setup.
In terms of equipment, both providers are in a similar boat, not having a significant edge over the other. Thus, the installation process may be more telling when it comes to certain specificities of your home.
Bundling Options
The fact that TV offers the possibility of bundling with other services is the most frequently cited advantage. Contour TV is available with package deals that include Cox internet and home phone service at a lower price compared to getting each service separately. These Double and triple-play packages can be advantageous over other choices as there can be significant cost savings when buying all of the services at once.
DirecTV also offers packaging through AT&T services. DirecTV is also compatible with AT&T internet, wireless plans, and smart home services. However, these bundles are even more convenience-oriented than price-based savings because the difference in cost is not very large. However, if you want all services on one bill and provider, DirecTV bundles are attractive.
While analyzing bundles one should look at the bundle offers and the price of the services individually to compare. But also add the contractual obligations, as bundles tend to be sold as packages with longer time horizons.
Availability and Service Area
This is an aspect that customers may not necessarily think about at first when making their choice, namely TV provider coverage and regions they operate in. Although both Cox and DirecTV are available in most parts of the States, there are regions where only one company runs the cable services.
For instance, Cox is mainly established on the east and west coasts and offers its services in Arizona, California, Virginia, Rhode Island, and more. On the other hand, there is DirecTV which covers the Midwest region of the United States, such as Texas, Wisconsin, and Illinois.
However, even if both brands operate within your general vicinity, they sometimes fail to provide coverage in your specific locality if you reside in a remote area. It pays to enter your actual home address during the availability check rather than merely typing in your city or zip code. This will help to determine whether either of the two can offer their services to your house.
Customer Satisfaction Ratings
Finally, the last helpful coefficient that can be compared is the score of satisfaction of customers. Companies like J.D. Power conduct detailed consumer research surveys which enable them to rank providers based on factors such as programming, reliability, value, and the like.
Therefore, in the recent past, DirecTV has sat atop many customer satisfaction surveys within the satellite television industry. It always gets good ratings when it comes to which channels are used, the quality of the streaming videos, and the support provided by call centers. Cox, on the other hand, has been gradually building itself up and can be considered as having been progressing at quite a good pace. They get commended for robust local channel accessibility, an easy-to-use Contour guide interface, as well as a good value perception among subscribers.
The latest satisfaction measurements are available with J.D. Power as well as Consumer Reports to see actual ideas for your area. This can provide you with additional information about the actual experiences of customers who dealt with a particular provider.
The Verdict
If one is to sum up all the factors that are of primary and secondary importance: availability of the channels, HD, sports, packages, area, and satisfaction, then, indeed, DirecTV does have a slight lead. NFL Sunday Ticket and higher HD capacity are among the packages that make them unique to any sports enthusiast or TV lover. Nevertheless, Cox is performing an excellent job in closing the gap even further while bringing its unique Contour incentives to the table.
What it means is that for most households, both providers offer an excellent pay-TV service for a relatively affordable price. However, it is vital to ensure that you explore the packages, their availability, and the customer satisfaction rate in that channel. Don’t pass a chance to make use of free trials or any other saving promotions. So think about your watching habits to decide which supplier is better for your home in terms of your needs and preferences. One thing that people may find reassuring when thinking of Cox TV and DirecTV is that you can’t go wrong when you opt for cable TV.
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