Is Cox Unlimited Really Unlimited?
The current plan for internet customers is the Cox Unlimited which offers unlimited data offer to its customers. It is a plan that offers users unlimited data with the freedom of having high-speed internet without any restrictions. Nevertheless, some questions have been raised over whether consumers get what they are being promised by Cox Unlimited. In this article, I will explain what the company offers on the Cox Unlimited plan and determine if the plan truly provides unlimited services.
The Cox Unlimited Plan
The Cox Unlimited plan provides uncapped home Internet service providers data usage at the following speeds:
- Up to 30 Mbps download speed for which the customer would be required to pay $59.99 per month.
- Up to 100 Mbps for $79.
The service provider has recently introduced a new plan offering up to 100 Mbps internet speed for $79.99/month.
- Up to 300 Mbps for $99.99/month (Note: this offer is limited to select markets for the time being).
In the small print of the plan, it is stated that customers get “unlimited data allowance” and “no data usage charges’ this means that there is no limitation on the amount of data that a customer can use for a month. An unlimited plan like this is attractive because the customer does not have to worry about going over the data limit per month which is often costly or receiving slow internet after a set amount of data has been used.
Therefore in principle, the Cox Unlimited plan allows customers to surf the Internet, watch videos, play video games, and download files and other content over the Internet without any restrictions on the amount of usage allowed. Specifically for the numerous homes where there are one or two very data-intensive users who consume above 1TB per month, an unlimited plan can be much cheaper than other internet plans with data caps.
Digitalization has further fueled this notion through the provision of seemingly unlimited data.
However, in the small print under the ‘Unlimited’ plan, Cox mentions that the internet speeds may differ depending on the network management. This suggests that the internet speeds will be lower at certain hours when there is congestion to help address the issue of bandwidth. Even though Cox does not have specific limits on the amount of data they allow per month and then cut off the connection, they do manage what resources are available to their users.
Some of the Cox customers have complained that they have received a slow internet connection even at off-peak hours after using more data as per the advertised speed. As such, although Cox does not terminate the supply of internet after specific gigabytes of usage, the speed and network quality may decrease significantly more sharply for the excessive usage consumers than for the moderate ones that have a medium monthly requirement.
Cox also has policies against running Unlimited data on home servers or systems that distribute content across the network to multiple devices. As a result, those who want to host websites gaming servers, or any other system accessible to outsiders cannot use the residential Unlimited package for this purpose. This means that business class packages are more appropriate for implementing high-bandwidth server applications.
In the same way, Cox is allowed to disconnect the service in case of using more data than a residential internet service should be used. Hence, those who consume a very high amount of data from one month to the next for uses that are not typical of home internet service may be problematic.
The Bottom Line
As stated earlier, Cox Unlimited does not put a limit on the amount of data that is to be used. People do not have to fear disruption of service, slower connectivity, or rate shock since they use a lot of data in a month. In that regard, it is the total amount of information, which means that there is no limit to the data.
However, what often differs is the variability of internet speeds for the very high-data households. Those who wish to host home servers for external Internet users must opt for the business packages. As such, it is clear that Cox Unlimited offers unlimited data to its clients, but the speed and the other aspects of the network imply some limitations for clients who use too much traffic per month.
More often than not, however, Cox Unlimited is ideal for typical residential usage patterns and doesn’t give one much to worry about when it comes to a data cap. Those homes with more than one or two people who frequently use the internet can make use of unlimited data volumes each month. While it can be more convenient for those who do not heavily utilize their home internet to not have the possibility of throttling or throttling being applied to them, for those who use above-average internet connection, network management, and inconsistent speeds disrupt the unending experience.
Ready to upgrade your internet experience? Call us now at +1 844-349-7575 to explore the best Cox Internet plans for your needs!