Is Earthlink Internet Legit?

Posted on: 11 Sep 2024
Is Earthlink Internet Legit?

Thus, let us learn more information about Earthlink, which is one of the oldest and most reputable ISPs in the United States of America. It was established in 1994 and provides broadband services, telephone services, web hosting, and other services to customers both commercial and residential in the country.

However, is Earthlink a serious, reputable ISP today with lots of new entrants and attractive service propositions for higher connection speeds? It is one of the crucial questions that should be answered before entering into any agreements or parting with your cash.

As an example, a few days ago, I decided to investigate the legitimacy and relevance of Earthlink to the average internet user in the year 2023. Here is the truth I have come across without bias on any side.

Earthlink’s Reputation

First, it is necessary to state that Earthlink has a good reputation that the company developed throughout nearly 30 years of offering internet access services. It has been well-appreciated and has gotten good comments from its clients in online forums such as TrustPilot and the Better Business Bureau.

Of course, no ISP is ever going to be completely perfect and there will always be a few complaints from customers about things like occasional outages or billing disputes, but at least in Earthlink’s case, there don’t seem to be a whole lot of major issues with their business practices or their ethics. This indicates it functions like a legal and customer-oriented internet service provider.

No Connection Data Caps

Most of the big cable and DSL internet service providers have gone ahead to adopt the policy of implementing strict data plans and charging extra fees for going over the limit which can greatly restrict the amount of internet usage in a given month. Exceed your cap and you are charged more in penalties.

Earthlink is unique in the sense that it offers its users no data limit whatsoever based on the specific plan that is subscribed to. It makes their service quite attractive to heavy internet users and those families who use a lot of data. There are no limitations in streaming, browsing, or downloading because you don’t have to measure your monthly usage.

Transparent Pricing

Some of the leading ISPs are well known to lure you with a relatively low monthly fee and then charge you much more after the first month. It starts with offering them some cheap prices without informing them that the actual normal prices are way higher.

The pricing structure of Earthlink is genuinely appealing, free from any sort of hidden charges. There are no hidden fees, so what you pay can be seen when you are being advertised; it’s the amount that you will pay month after month and it will never change. The published prices include the cost of renting the hardware as well. This short-and-sweet pricing helps in building up trust with the brand.

Expanding Fiber Network

Here’s an exciting development: Earthlink has also been rapidly building its fiber-optic internet network in the past few years as well. Fiber internet offers the highest Internet speed and connection stability, which can meet the demands of today’s digital families.

While Earthlink still mostly re-sells or ‘white labels’ networks, it has recently begun offering truly fiber internet in some metro regions such as Los Angeles and Dallas with further plans in the future. Fiber crime rates will proceed higher, as one more important service advances over cable and DSL legacy.

Helpful Customer Support

Customer service is not something that any ISP can afford to downplay and by most measures, Earthlink is responsive to technical support problems and customer inquiries. The call center teams located in the United States receive good remarks from clients based on the amount of information they possess and the time it takes to resolve issues.

They also have a fairly excellent online help center with quality training materials if one wants to self-solve or self-learn. For the do-it-yourself types, their site is simple to use and lets you manage your accounts and services without having to listen to hours of ‘on hold’ music.

The Verdict

So, when you consider a long history, positive reputation, no data caps, transparent pricing, fiber expansion, and good customer service, the answer is obvious. Yes, indeed, you are not mistaken, Earthlink internet is completely genuine as the company appears to offer completely legitimate internet services for the year 2023 and beyond.

With the ISP market full of exploded offers but sometimes very doubtful business strategies, it’s a pleasure to have Earthlink as a company that serves your needs to the fullest. Current customers are definitely in support going by the numerous compliments from previous experiences.

If you want consistently reliable high-speed Internet that is not full of tricks and never has a tendency to increase your monthly bill unexpectedly then Earthlink should be on your list. Fiber availability is still somewhat restricted but is growing at a rapid pace to challenge other glamorous entrants. In essence, for the average household, Earthlink offers a simple means by which people can gain access to the internet.


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