Is Google Fiber Better Than Xfinity
As for internet service provider two companies will surely come up – Google Fiber and Comcast XFINITY. Both provide fast Internet connection with a wide array of choice, so which is actually superior? In this article, you will learn all you need to know about Google Fiber vs Xfinity and which one is the best for you.
Speed
Google Fiber is by far the fastest internet service provider when it comes to the speed of the connection. The gigabit connection gives them very high internet speed of up to 1000 Mbps. That is 99 times faster than the average broadband connection speed in the United States, where Xfinity offers the fastest connection with its Gigabit Pro service that offers up to 2 Gbps, yet most users choose the standard plans that reach the speed of 200 Mbps. As fast as it is, it is not as fast as Google though; it is more in the realm of Xfinity speeds.
Winner: Google Fiber
Availability
This one is good for blazing fast speeds, but the deal breaker is that the service is still not widely available. Presently, Google Fiber is only accessible in 19 metro regions and cities in the United States. Whereas Xfinity has a coverage across the entire country. Well, unless you reside in any of the lucky cities that Google Fiber has deemed worthy of its presence, you probably only have Xfinity at the moment.
Winner: Xfinity
Reliability
This is one area where reliability can be said to be of extreme importance when it comes to the internet providers. No one wants to experience disconnection or slow connection all the time. As for the technology used, both Google Wifi and Xfinity offer impeccable connectivity solutions. There is a Network Assist feature on the Google router that helps in identifying connection problems. Xfinity employs what they refer to as Advanced Security for the purpose of scanning the company’s network for threats. Both providers boast high uptimes according to objective data, however, there are less complaints about Xfinity.
Winner: Xfinity
Customer Service
If you are facing internet issues or having problems with your account, it will eventually come to the point that you would have to call or chat with the customer support. One of Google Fiber’s main strengths is that it provides excellent customer service. Due to the fact that a particular service is offered in fewer outlets, there will be shorter waiting periods involved. There is an option of an email consultation, live chat, phone call or an appointment can be made. There are also many ways to get support from Xfinity and all these channels and support numbers and the support numbers mostly entail long waiting periods for connecting with a representative and this makes the customers upset.
Winner: Google Fiber
Cost
Pricing is the area where Google Fiber and Xfinity are all the more interesting to compete with one another. As might be anticipated, Google Fiber attracts high pricing. The cheapest gigabit plan that they offer is at $70 per month. Even their cheapest plan is $50 monthly. The cable and the internet service provider Xfinity has a special price offer of $20 per month for the first year to the new subscribers. Normally, they offer 200 Mbps for about $80 every month. While some customers would prefer to pay less for searching, they must know that Google charges more for a good reason, that being speed.
Winner: Xfinity
Extras
An internet provider does not just offer access to materials available on the Internet. Today’s providers provide a range of add-ons such as anti-virus software, storage space, and much more. Google offers 1 TB of storage for all Google products with Fiber. It also functions as a WiFi point to enhance coverage in the home by extending the signals provided by the router. Xfinity Flex enables customers to stream their favorite apps and includes the Xfinity xFi Complete package deal. Xfinity customers also have free access to over 19 million out-of-home WiFi locations. The additional options are fairly balanced between the two types.
Winner: Tie
The Bottom Line
Google Fiber is obviously superior to most of them if one considers only such parameters as speed or customer support. It is worth to add that now no provider can offer the customers such a high connection speed as gigabit one, which is provided by Google Fiber. If Google Fiber is accessible in your locality, it is probable to be the best provider and the extra price per month is worth it.
However, this needs to be balanced with the availability of roles. Comparing both the companies AT&T Mobility comes out as the winner in terms of coverage area but the overall coverage area is dominated by Xfinity. Since Google Fiber has only launched in a few locations until now, most customers do not have an option yet. For those who are able to utilize only the service of Xfinity, they have to know that they also offer fast and stable connection. With Google continuing to extend service into more regions, we may find Xfinity pressured to decrease prices and enhance capacities even more.