Is it better to switch to AT&T or T-Mobile?
Perhaps you are thinking of moving from your current wireless carrier to either AT&T or T-Mobile. It is worth mentioning that both networks bear their advantages and drawbacks, so how could one come to the conclusion that one of them is better than another? This guide focuses on several important areas to assist you in deciding which of the two carriers – AT&T or T-Mobile – is going to suit your needs better.
Network Coverage & Reliability
Regarding raw numbers and the scope of their networks, AT&T Internet has a clear edge. They have solid nationwide LTE, and they have a superior LTE network compared to T-Mobile in general. Therefore, if your car often drives in rural areas or you prefer coast-to-coast coverage, AT&T may serve you better.
However, T-Mobile has been gradually expanding its LTE network coverage. Currently, it offers 4G LTE to 96% of the Americans. Their speeds also compare to and sometimes surpass that of AT&T in some areas. T-Mobile is even more effective in densely populated large cities. As long as you mostly travel within cities and suburban areas, you should not have a problem with coverage.
Data Plans & Features
Currently, the two companies have standard single smartphone unlimited data plans that begin at around $70 monthly. T-Mobile offers more choices of multiple lines. They currently market their Magenta plan with taxes and fees bundled into the plan price. Another offering is the Magenta Max which comes with uncapped 4G LTE data as well as other perks.
The options are limited and yet AT&T offers 5G service faster than T-Mobile in some rim cities. In general, most users will be able to get very good LTE speeds with either of the two carriers. For single lines, it therefore becomes a bit of a gamble about data pricing. Families might be better off in the long run with T-Mobile’s pricing.
Network Performance
When it comes to the presentation of results on overall network performance including data rates and call quality RootMetrics and other testers usually place AT&T and T-Mobile at par. Often, AT&T emerges as the outright winner in terms of overall performance; however, T-Mobile responds by delivering leading speeds in certain metro areas. In general, for most users, the speeds should be enough to meet the needs of either carrier. Both networks are also quickly rolling out the next-gen 5G network services.
Phone Selection
Currently, both AT&T and T-Mobile offer coverage for many phones including the latest iPhone and Galaxy devices. Both offer equipment financing to new customers. T-Mobile also offers a range of affordable REVVL models for those who prefer to avoid paying a lot of cash for a new phone. It does make AT&T cheaper in the middle, while T-Mobile has the less expensive phone options on the high and low end as well.
Customer & Tech Support
In terms of customer service and support, for instance, AT&T has been rated slightly higher than T-Mobile in terms of satisfaction. Still, this company is constantly enhancing its support options and the time it takes to answer customers. They now even provide technical support 24/7 which assists in addressing the problems more efficiently. However, AT&T’s mobile support still stands among some of the more highly rated across the carriers. Remember this factor if being able to rely the support access is essential.
Additional Perks
T-Mobile differentiates itself by bundling such features as additional ones with a premium plan. This comprises the Netflix subscription, Gogo in-flight internet access, and international data usage & texting. They also have low-cost home internet and TV service packages for mobile customers. This is evidenced by the fact that AT&T does not bundle as many extras as Verizon or even Sprint. But they do have their AT&T TV/fiber home internet option AT&T has consistently offered its home internet service through its fiber and TV services.
Which Carrier is Right For You?
In conclusion, AT&T performs well in the aspect of network coverage reach, particularly at the national level. It also provides customers with satisfactory support and internet service availability. However, plans can be more expensive compared to ordinary fees if you do not notice reduced promotional prices. T-Mobile responds with more features and more ways to manipulate the price for families. Their network is also in the process of matching up with performance for the majority of the suburban and urban areas.
Thus, such pivotal aspects as monthly charges, data requirements, network availability in the places you spend time, and preferences towards additional features like streaming can determine which carrier you will choose. Most of the time it can solely depend on the specific usage requirements and your pocket. However, either AT&T or T-Mobile are viable choices, which should be able to fulfill your connectivity and data needs. When making a comparison, it is recommended that one should compare all aspects of the offered features and the coverage maps for one region to determine the best carrier.
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