Is it worth switching from T-Mobile to AT&T?
Most consumers are satisfied with their current wireless carrier be it T-Mobile but do they need or should they jump ship to another big carrier such as AT&T? Below is a summary of the major changes between the two carriers that should assist in determining if it is worth switching over.
Network Coverage & Reliability
In terms of network coverage, AT&T has a better network especially in the rural areas and across the country as compared to T-Mobile. AT&T has the widest coverage and it covers over 99% of Americans it relies on a combination of 4G LTE and other networks. They use slightly less 4G LTE than AT&T and their total population coverage is roughly 96%. Thus, if being on the road or traveling frequently, AT&T might offer better nationwide coverage.
Data Speeds & Performance
Indeed, if we speak about the recent data speed tests, T-Mobile is even ahead of AT&T Internet and other big players and has the fastest average nationwide 4G LTE this year. Where T-Mobile stands out is the metropolitan areas while AT&T offers the best experience, especially in rural areas. For unlimited data plans, T-Mobile currently throttles data more slowly during congestion once a customer has used 50GB per month as opposed to AT&T which now slows down at 100GB per month on their newer unlimited plans.
Plan Options & Affordability
Verizon and T-Mobile are now providing customers with the new concept of unlimited talk, text, and data. Basic unlimited plans cost $65 per month for one line on T-Mobile and $75 per month at AT&T before taxes and fees. T-Mobile has their taxes and fees built into the rate they list while AT&T does have those extra monthly charges. However, for those who want multiple lines, AT&T does provide a $10 discount on each additional line added (up to 5) which does make the plan relatively cheap for families.
Device Selection & Deals
In terms of the phones that are available, AT&T provides a very extensive range of Apple, Samsung, LG, and other manufacturers. Currently, AT&T has more options as it has exclusive rights for some of the most popular brands that are not available in T-Mobile’s range. However, T-Mobile offers a deeper discount more frequently on the latest iPhone and the peak Samsung Galaxy models directly. Thus for the latest devices and best upgrades, T-Mobile can have better deals which they always advertise often.
International Usage & Roaming
When people sometimes go to other countries for business or vacation, T-Mobile has a strictly greater benefit where they can use free 2G data and send text messages to over 210 countries globally. The unlocked devices will be offered free high-speed data of up to 5GB per month across Europe and Canada. AT&T limits the free data and texting to only Mexico & Canada in most of their plans. Any further international roaming charges will attract extra fees on AT&T.
Customer Service Reputation
Customer surveys and comparative market research with other leading organizations such as AT&T have indicated that T-Mobile has comparatively better customer care services. T-Mobile has embarked on a massive investment drive to enhance the experience of its customers over the last few years. However, AT&T also aims at the consistent quality of the service with the help of millions of customers. One thing that makes both carriers stand out is that they provide round-the-clock phone technical support as well as online chat help through messaging.
When weighing all of these factors around network performance, costs, plan perks, and service reputation, here’s the verdict of whether switching carriers from T-Mobile to AT&T seems worth it overall.
For some mobile users who often traverse through rural and other less populated parts of the country, the enhanced rural and national coverage that AT&T has gives their wireless network an edge over the others. Their network capacity is still rated as highly capable of delivering quality and reliable network service. Another advantage of AT&T is that there are more phones to select and there is an opportunity to save money through multi-line plans. But T-Mobile still fights back by matching the unlimited plan price and focusing more on customer experience in things like taxes and fees, free Netflix, and better international roaming than Sprint. However, the daily service that the consumers in the rural areas will receive will probably improve if they adopt AT&T wireless. Therefore, depending on the need or priority of a specific subscriber regarding traveling, data, the latest devices, or plan cost, both carrier providers will have distinct advantages over the competitor and will suit consumer desires as the best carrier differently.
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