Is it worth switching to Verizon from AT&T?
Verizon and AT&T are two of the biggest mobile networks in the United States of America. Some of the most common discussions that one may come across concern whether it is worthwhile to switch from one to the other. Read this article to get some insights as to whether or not you should make the switch from AT&T Internet to Verizon.
Network Coverage & Reliability
Verizon is widely known for providing the biggest and fastest 4G LTE Internet connectivity across the US, more than 2.4 million square miles. They have also laid a lot of emphasis on increasing the network coverage, especially in rural areas. Therefore, if you often use your phone in rural areas or experience low signal on AT&T, Verizon may offer better coverage. And, more importantly, real-life tests conducted by third-party have indicated that Verizon offers better coverage and faster speeds than AT&T on a national level.
But in the last few years, AT&T has been investing heavily in developing its infrastructure. They now offer 4G LTE to over 99% of Americans and have in the latest FCC speed tests bumped up download speeds by 31%. Thus, today it is not so problematic to have gaps in coverage when one constantly communicates using a phone in urban or suburban areas.
Plans and Features
Verizon and AT&T have nearly identical plan types, including unlimited plans, family and shared plans, prepaid plans, and plans with service bundle discounts. But the prices and the details stated on the offers vary. For instance, Verizon’s Start Unlimited plan is $5/month cheaper per line than AT&T’s Unlimited plan. However, there are a few more benefits on the AT&T unlimited plan such as higher speed of hotspot and better quality of the content being streamed.
Another benefit that has been awarded to AT&T is the fact it has more flexibility when it comes to the combination of the different plans if one has several lines. One could have a line with unlimited data text while the other line could be on a shared data plan which is metered to save on costs. Verizon unlimited plans have to be on all lines and thus there is lower customer choice. AT&T also provides customers with additional discounts if the customers subscribe to its wireless internet, TV, and many others.
At the end of the day, go through each feature that is important to you - mobile hotspot, HD streaming quality, roaming, etc Then compare the details of each of the closest comparable plans of each carrier to determine which is cheaper and more feasible.
Device Selection
Since Verizon and AT&T are both major players in the industry and both buy phones from all the major manufacturers, their smartphone offerings are very similar. Both have a range of the most sought-after devices for instance the latest iPhones, Samsung Galaxy devices, Google Pixels, etc all at similar prices. It seems that AT&T might have 1-2 more specific devices, and the new releases may arrive at Verizon earlier in some instances. However, the overall choice of phones should not influence this decision much between these two carriers.
Customer & Tech Support
Some of the most common complaints seem to be related to being kept on hold for extensive periods if they need to call AT&T for technical support or to question a bill. Verizon generally provides higher-rated customer service interactions in average polling and research on hold time and quality. Verizon also provides easier access to in-person assistance because of its vast network of stores. So if you consider customer service as an important factor when choosing your wireless provider, then do bear this in mind.
Switching Process
It’s still pretty easy to switch between the two with just a few steps to transfer your number, exchange your devices, activate the new service, and so on In most cases where you are required to provide your AT&T account information during a request for a change, you may be required to enter the PIN code or Password associated to the account. The carriers work to organize it behind the scenes in most cases within 1-3 days. There will be the final bill for AT&T after cancellation including any outstanding device balance, due service charges, etc., Remember, that Verizon prepaid customers do not enjoy switch promos that are available for post-paid customers.
Thus, you should consider your general requirements, cost expectations, necessary functions, locality characteristics, and other considerations to determine whether the transition from AT&T to Verizon is beneficial. Subtract all the components to identify which one fits better than the other. To some extent, Verizon does provide better network connectivity and speed. Still, for millions of others, especially those who live in cities, staying with AT&T is perfectly satisfactory due to the competitive plans offered and additional bonuses. Still unsure? Opt for the trial periods of risky services so that you have a feel of the new service before subscribing.
Upgrade to faster, more reliable AT&T Fiber Internet today! Call us at +1 844-905-5002 and get connected with speeds that keep you ahead.