Is Verizon or AT&T better?
here are some important factors to weigh when comparing Verizon and AT&T Internet to decide which carrier is the better option for you: coverage, speed, plans and pricing, customer support, and so on.
Coverage
Most of the time, Verizon has better coverage in comparison to AT&T throughout the country but especially in rural areas. Verizon has the largest 4G LTE network in America with coverage of over 2.4 million square miles. It is important to note that the 4G LTE network that is offered by AT&T is greatly extensive as it spans more than 1.6 million square miles. And therefore if you often go to rural or remote areas, it becomes easier for Verizon to offer better networks. However, both networks offer good signal strength in the major metropolitan and suburban regions.
Data Speeds
When comparing the providers for average download speeds, however, Verizon often lags somewhat behind AT&T. While AT&T's typical download speed is limited to between 15-40 Mbps, Verizon's network offers a usual download speed of 25-60 Mbps. On Verizon's 4G LTE network, therefore, streaming, downloading, and web surfing might be quicker than AT&T in many locations. Nonetheless, depending on traffic, the particular area, the gadget, and other variables, the real speeds might vary from the average.
Plan Options
Verizon and AT&T have individual shared data plans for a single user, families, or companies. These plans start from as low as 1GB for data to as much as unlimited data. They also provide unlimited talk and text with more data and also both of them make it very easy to switch. Verizon seems to have more leeway in combining various features, with plans beyond shared data. AT&T also has some prepaid plans available which are even cheaper than the ones mentioned above if you are not a heavy data user. Therefore, it is Verizon that can be more suitable for individual preferences in the matter of customization by individual usage needs.
Pricing
About the monthly cost of the cell phone service, Verizon’s plans are usually $5-$10 more expensive than the AT&T plans. Nevertheless, the advertised rates of AT&T do not cover taxes and fees while those of Verizon cover all charges. AT&T customers also incur the activation costs while on the other hand, Verizon occasionally runs into promotional moments where they do not charge for activation and/or upgrade. In general, the prices offered by the two carriers are quite comparable although AT&T may offer some cheaper killer models.
Customer Service
From different questionnaires administered and research done, Verizon has been found to perform better than AT&T in terms of customer satisfaction and the quality of service offered to customers. This also means that the first call resolution rate is higher as well as the number of customers waiting on hold for the customer care department. However, in the latest customer service evaluations, such as call wait time, AT&T has been recording better scores.
5G Availability
Verizon released their 5G networks before AT&T Internet, and Verizon currently provides 5G service in more cities in the United States than AT&T does. Nevertheless, AT&T continues to deploy the 5G network, and it is expected to reach more than 100 million people in the United States by the end of the year 2022. Verizon adopted this type of network known as 5G, whose network is based on a millimeter wave spectrum that offers an internet speed of 1Gbps or more- depending on the location. AT&T, for instance, applies a set of lower frequencies to concentrate on extending coverage at the moment.
Other Considerations
A few other things that may factor into Verizon vs AT&T's decision-making include.
- Mobile hotspot data – Verizon usually offers more high-speed data than AT&T plans
- International roaming – they both provide packages for international roaming but the calling facility and regions differ
- Promotions – like employer, military, senior, and student discounts; AT&T has more of them.
- Bonuses/additional – Verizon provides some perks that include Apple Music and Disney+ for free.
In the end, there are sound reasons for investing in both Verizon and AT&T. Which one is right for you depends on the coverage you require, how much data you use, your budget, and other factors. Verizon or AT&T can be compared using coverage maps and researching the latest plan pricing. In most regions, the providers deliver adequate LTE networks and speeds with fairly reasonable plan prices. Thus, most users would be content with any of the two carriers. Nevertheless, Verizon does beat AT&T in some areas such as rural access and ratings of customer satisfaction.
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