What do I need to open an account with AT&T?
Applying for an account with AT&T may appear cumbersome, but it is quite easy providing you have prior information of what is expected from you. Below are the procedures to follow if you want to open an AT&T account either through a physical store, online, or via phone call.
The Basic Requirements
Initially, one has to consider the general prerequisites for applying for the loan. You typically need:
- A photo identification that is acceptable and has been issued by a government agency. This verifies your identity. Permitted IDs are a driver’s license, passport, military ID, or state ID card.
- Your social security number – this is very sensitive information that should be handled with utmost care. This enables AT&T to perform a simple credit check to find out whether or not you are eligible to be served.
- Proof of residency. This means you live within an AT&T Internet service region. Provide a recent utility bill, bank statement, rental agreement, or government document issued in the last 30 to 90 days.
- A refundable deposit. Some people may owe money to companies such as AT&T and it is normal to find that the carrier may ask new customers to pay a deposit. It costs $150-$450 depending on your credit and the services offered. You will get this back after creating a record of timely payment.
- Your old account details. If you are transferring from another provider, you will need your previous account number, phone number, and account holder name for the number porting process.
In the store
If registering at an AT&T retail store, come along with the above. It is easy to forget records that can be accessed and printed by stores, for instance. But if one comes organized then it is easy to be attended to, especially during rush hour.
Carry devices that are compatible unlocked which you intend to use or buy a new phone from AT&T. Sales reps can introduce your service and then install your new phone in one appointment. Another possibility is buying online and activating inside the store.
Online or telephone
While making an order on the AT&T website or via the call center, one should be prepared with all the relevant documents. Rest assured, you will be asked to disclose some basic personal information, such as your date of birth and your mailing address. Upload copies of scans or photographs of the documents through the online account For a telephone activation process, it is recommended that images of the documents be readily available.
It is recommended that one compare the different available internet, TV, and bundle plans from AT&T before deciding by either visiting the company’s website or consulting with a sales representative to fix the right plans for the first instance without transferring from one plan to the other.
Establishing Service
After registration, you will get a confirmation of the services you requested to be provided. Then, AT&T ships equipment such as phones, routers, receivers, or modems or arranges for installation when necessary. This process takes 5-10 business days to complete and once done, the final data is the true representation of the goodness of fit.
Establish service by either powering on equipment or if you have your device, installing an AT&T SIM card in the device. In the case of any new devices, ensure you follow any instructions given regarding setup. Sometimes, you may have to contact AT&T if you are having issues in activating a smartphone online, or in approving a change of device.
If you are signing up for home internet, TV, or bundled services, an AT&T technician will come on the appointed date of installation. They will install items such as satellite dishes, outlets, cables, and receivers. Installation procedure takes 1-6 hours depending on the difficulty. After that, you can begin using your newly activated AT&T services immediately!
Start by Logging In
Please do not forget to go online and register your new AT&T account which you created during the signup process. It is a secure site allowing you to check statements, make payments, change plans, add more services, control devices, and contact customer service.
To keep track of your account or perform other tasks such as paying your bill, monitoring your usage, or making a service request, you can download the myAT&T app. Though there is no specific application for mobile, you can use your login details from the AT&T website to access the same helpful tools through mobile.
Additional Pointers
Here are some extra tips to streamline the signup process.
- Check with the provider for any available promotions or offers on installation or the first month’s service fee. Indicate if your employer has a partnership if any.
- If a person was recommended to subscribe to AT&T by a friend or a family member, ask about the bonuses provided in this program.
- Make reps aware of your status as a teacher military serviceman on active duty or a veteran to find out if you are eligible for special discounts.
- Choose paperless billing and autopay to do away with monthly statements and forgetful payments.
Well, folks, that’s the scoop on everything you need to know to get your new account with AT&T going! Before leaving the store with your new service, make sure to have the necessary documents, compatible devices, knowledge of the available plans, and login information to the newly created accounts.
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