What Is Smart Resume On Xfinity?

Posted on: 22 Aug 2024
What Is Smart Resume On Xfinity?

A Smart Resume capability enables Xfinity X1 customers to resume a show or movie from the point they stopped it even if the TV set was switched off. This small feature saves the exact point where you left off and allows easy resuming when you again find time to watch Television.

Explaining the concept of a Smart Resume.
Smart Resume is a feature that enables you to set a resume point on one device and continue from that point on another device. Finally, using the Help Center, Xfinity’s Smart Resume allows the X1 box to identify the shows and movies that have been partially watched. Now when you resume watching that content, X1 will ask you to continue from the point you last stopped.

For instance, suppose you are watching the new episode of This Is Us on Tuesday night and after 20 minutes you are interrupted by your children who need help with their homework. If you decide to come back and resume watching This Is Us on Wednesday, or even a week later, X1 understands that it is a part of the overall viewing history. When you pick that part of the show out of your recordings or On Demand choices, X1 will immediately ask you if you want to Resume your show from the last point or Restart it from the start.

A simple click on the Resume button takes you right back to the twenty-minute mark and you do not have to fast-forward or rewind parts that you have already seen. This makes it easy to resume shows and movies right from the point where one had left them in the past.

Xfinity has a special product called X1, which has the following feature called Smart Resume regarding its functioning.
Smart Resume feature is integrated in Xfinity X1 and it employs cloud storage to keep viewer data. It logs what Xfinity cable programs and recordings, On Demand content, and streaming apps are viewed through the X1 cable box. Every time you freeze, go back, fast forward, or even completely cease the playing of the content, the X1 box records this.

Everything about the viewing – details – is saved in the cloud and is easily accessible to any other X1 box used under the Xfinity account. For instance, if you are watching a show on a TV downstairs and then decide to continue watching it upstairs at a different TV and a different cable box, Smart Resume will help you do that with ease.

Moreover, the utilization of the cloud-based architecture in the Smart Resume feature also enables ease of watching across devices. For instance, if you are watching a show on your living room TV using the X1 box but then want to move to your iPhone using the Xfinity Stream app, you can resume where you left off. It is also integrated with other platforms: the same viewing history, playback times, and positions are saved.

When will the Smart Resume prompt appear?
The most obvious time the Smart Resume prompt will appear is when you try to play a recording or On Demand show that you have only partially viewed. Once you choose that particular piece of content from your library, the X1 box understands that you only partially watched it and the convenient option to Resume or Restart appears.

However, Smart Resume also works in the same way when tuning to live television. What about the time you got interrupted 20 minutes into the latest episode of This Is Us on Tuesday night to attend to your children? If you are tuning in your television set Wednesday night to watch This Is Us show again, Xfinity is aware of this partial viewing history. Watching a live airing of This Is Us will cause the Smart Resume notification which makes it easy to return to where one stopped, rather than having to watch live.

Is It Possible to Disable Smart Resume?
Smart Resume is another feature that is appreciated by most X1 users but if you do not like the idea of resuming from where you left then it is possible to turn off this feature. Here is how to toggle Smart Resume on or off: Here is how to toggle Smart Resume on or off:

1. Go to Main Menu: Press the Xfinity button on your X1 remote control twice.
2. Arrow over to Settings
3. Select User Preferences
4. Choose Resume
5. Switch Smart Resume to On (enable) or Off (disable)

Turning off Smart Resume is like getting rid of the helpful prompt that tells you that you can fast forward through the parts that you have already seen to being forced to manually fast forward through them to get back to the content instead. Annoying! Therefore, I suggest keeping it on to get the most out of the convenience factor.

Non-X1 users, can they use Smart Resume?
For instance, the uniquely convenient Smart Resume that lets you easily continue watching from where you left off is only in the latest X1 offering from Xfinity. Most other set-top boxes do not have viewing positions and therefore they cannot sync to the cloud or resume on different devices.

If you are still using an older Xfinity DVR but want access to innovative features; Smart Resume, consider upgrading your equipment to the X1 platform. This gives you the latest technology plus easy watching across multiple screens; intuitive voice commands, personalized recommendations, and more.

To start the upgrade process, one can visit the Xfinity Store or contact the company at 1-800-Xfinity. Sometimes, there are additional offers that may be given to existing clients who upgrade to the X1 equipment – so don’t forget to ask! Most of these features can be enjoyed once you upgrade your cable boxes like Smart Resume which is a cool benefit that you can enjoy as soon as possible. With the elimination of the need to manually fast-forward through the program in an attempt to get to a section that was already seen and was simply lost.

Call us today at +1 844-345-0888 to discover the best Xfinity plans tailored for you! Don’t miss out on fast internet, great TV options, and unbeatable customer service. Get started now!


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