What to expect with fiber installation?
Expectations that Customer Gets to Have When Getting Fiber Internet Installed
It’s probably that if you’re thinking about having fiber optic internet installed in your house, you want to know how it is done. Fiber internet offers much higher speed than that which cables and DSL offer. Nevertheless, the installation process is somewhat more complicated than in the other kinds of internet. This guide will explain what to expect when getting fiber AT&T Internet set up so that you’re prepared for the process.
Scheduling Your Installation Appointment
If you’re a new customer of fiber internet service, you will have to set an appointment for a service connection. Many providers can be contacted online or by phone and offer an option where a client chooses an available time slot. Most appointments are available within a week or two from the time the client comes in. One would require time to block out for the visit of the technician which should be between 4-6 hours. This way, there will be enough time for the installation as well as any problem-solving that might be needed.
Here, the provider shall set a particular date and time window for the service and forward a confirmation to you. Ensure that an adult will be available at home for the duration of the time the technician will be allowed inside the house. In most cases, rescheduling means having to organize meetings a week or more ahead of the initial schedule.
Location Survey
Sometimes a location survey is required before the start of installation works, for instance. A location survey means that a different technician will come to assess the wiring condition in your premises as well as the physical planning of your fiber optic cabling. This pre-installation survey takes about an hour, and it helps the installers to come up with a plan that suits the situation and make sure that they will take all the necessary equipment and materials with them.
If your home needs a location survey, then the provider will arrange for it before the installation date that you have booked. You have not committed any errors.
Installation Day Preparation
When you are preparing for the appointment, you should set some time for preparation. This will facilitate the installation process going smoothly.
- Easy access to electrical sockets - The primary device of the fiber optic system is the terminal box, which has to be connected to an electrical socket. Remember to ensure there is an outlet for the relatedness to be accessed.
- Relocate bulky furniture if necessary – Furniture should not obstruct the installed cabling and equipment. Expect to rearrange your furniture to accommodate the changes.
- Lose vegetation – Fiber cables cannot pass through vegetation. Some of the features that should be pruned include bushes, and branches, among others that could hinder the view of the home exterior.
- • Remove the debris – Some amount of debris is often present at the site and it hinders the movements of the installers. There is always some mess, do some cleaning in the days before your visit.
- Secure parking space – Residential homes should be able to accommodate the space where the technician van will park. Make sure that there is sufficient space on the side of the road in which people park their cars or keep your driveway free.
The Installation Process Explained
Once the appointment time comes around, here is a general outline of how a standard fiber internet installation will go
Fiber Cable Run
The technician will then possibly, assess the exterior of your house and deduce the best way of getting the fiber optic line from the street and into the house. Other factors that need to be taken into account include the existing structures such as the physical structures, the layout of the landscape around the home, and the positioning of the terminal box within the home.
Usually, fiber cables lie along the path of telephone or cable lines. He or she may have to drill entry holes in such a scenario and fix external wiring if no wiring structures have been put in place. This can take more time, however, professional installers can minimize this time and make the process as least invasive as possible.
Interior Cabling
Wires that used to be made up of thick cables of fiber transform into thin Ethernet cables within a residential area. The cable is neatly run along skirting boards, through ceilings, within the walls, and connected to the preferred fiber modem location. Technicians hide interior runs as unobtrusively as can be done based on the layout of the house.
All these translate to at least 150 feet of internal and external fiber cabling. There may be extra costs for additional distances from your provider. If any concerns can arise due to lengthy runs, it is good to discuss them before engaging in lengthy runs.
Equipment Connections & Testing
After cabling is done, the fiber modem is then installed, terminated to the network, and then switched on. Modems are located close to an outlet they are usually situated centrally to ensure that all the areas are well covered by WiFi. The technician checks all the equipment turns on as it should, connects to the fiber line, and integrates with your provider’s system to activate it.
Once the physical setup is done, the technician tests the fiber equipment to ensure that everything in the hardware end functions as planned. This comprises confirming that the connection speeds provided match the advertised ones through download/upload tests from your home to the provider’s servers.
Before moving out, the tech will also check that any Internet, TV, or phone connections all terminate correctly if you are changing providers completely.
Post-Install Follow Up
With the appointment, the customer should receive a call from the fiber internet provider’s support team within 48 hours. This will also mean that you can get clarifications or seek help in dealing with any challenges that may arise in the early stages. The provider wants to ensure that all is in order and you are satisfied with the newly provided high-speed fiber internet service.
As soon as you sign up for fiber internet you should book for your installation at the earliest date that is available. This gets your home ready and optimized for lightning-fast internet speeds that only fiber can provide. This means that proper preparation can help one know what to expect and therefore makes the installation process to be very efficient. The next day you will be using the speedy new blazing-fiber optic internet that will be provided to you.
Upgrade to faster, more reliable AT&T Fiber Internet today! Call us at +1 844-905-5002 and get connected with speeds that keep you ahead.
