Which is better, Verizon or AT&T?
Verizon and AT&T Internet are two of the largest and most popular wireless carriers in the United States today. Each covers the country, provides numerous plans, and has the newest devices. But which type is suitable for you? Here's a detailed comparison of Verizon and AT&T on key factors to consider.
Network Coverage & Reliability
They also have the most reliable network coverage as per the latest surveys and research conducted on Verizon. Various surveys have revealed that Verizon provides the most extensive 4G LTE network in the United States, especially in rural regions. It is also important to note that Verizon is also among the best when it comes to speeds and performance of the network.
Note that AT&T’s 4G network is not as extensive as Verizon’s. Coverage is good when focusing on the big cities and their outskirts in the US, although going deeper into the countryside will show some of the gaps. Download and upload speeds are satisfactory but not as impressive as Verizon in most studies.
That means Verizon is the winner when one looks at the network power. But of course, it’s important to remember that both carriers provide service to over 99% of Americans with fast 4G speeds. If you do not travel to bad network areas often, you should not encounter any problems with signal regardless of which provider you select.
Data Plans & Features
Data plans are affordable among the two carriers. The entry unlimited plans cost approximately $70/month for a single line. The difference is that the additional features are offered in the higher unlimited plans. For instance, Verizon provides benefits such as 50% off on connected devices and free streaming services, while AT&T offers HBO Max.
As for the basic unlimited tier, it is worth mentioning that AT&T is cheaper compared to Verizon in the case of family or shared plans. Still, Verizon usually includes more options and does not limit the video quality as AT&T does. Sprint and Verizon Wireless have introduced mix-and-match-style plans where you can specify data quantity on different lines.
If you are using it for basic functionalities, your monthly charges must be more or less the same on both carriers. It is important to compare which of their plan perks are more appealing for your situation.
Phone Selection & Deals
Verizon and AT&T stores sell the same range of smartphones with the only difference in some colors at times. They stock all the leading premium devices including the latest iPhone models and the new Samsung Galaxy phones. You’ll also be able to get the best cheap and mid-end Android phones with either of the carriers.
The carriers sometimes launch deals on these devices where they either give out discounts or some other things in exchange for the activation of a new device. These kinds of deals are rather volatile and can be made and broken rather quickly. Occasionally Verizon offers the better deal on a new and popular phone, while at other times AT&T would be the winner.
This is where it is advisable to compare the offers available at the time of subscription for the best phone deals. I am sure that the issue of selection will not be a problem regarding either of the national carriers.
Customer Service
Having solid cellular connectivity is not an option if there is poor customer support to address arising problems. Verizon and AT&T both provide customer service around the clock as is standard with most well-known wireless providers. However, it is well understood that both entities are likely to put consumers on hold for long durations especially when many calls are being made.
Verizon often receives appreciation for polite customer service representatives and good general customer service. However, several surveys reveal that AT&T is ahead of its competitors only slightly in terms of satisfaction with support calls.
You also need to think about your preferred contact channels. For instance, Verizon provides support via social media alongside traditional call and online chat services. Another one that some may find useful is the online community forum that AT&T has.
International Coverage
If you are an international traveler, then Verizon is your best bet for international roaming. They provide pocket-friendly international data bundles to over 200 destinations. Daily TravelPass rates enable one to take advantage of his or her domestic data allowance at reasonable charges while abroad.
AT&T's international coverage is not very solid in comparison. Not so long ago they used to lack daily international pass. Now they offer $10/day but in countries more than 135 only. So if you only move to typical tourist areas such as Europe and some parts of Asia, AT&T will suffice. However, when it comes to the connection to the internet while traveling around the world, Verizon can be considered safer.
The Bottom Line
In terms of overall network coverage and performance in the United States of America, Verizon Wireless is the best overall carrier. However, AT&T is not far behind and offers competitive plan prices and rewards. Surprisingly, AT&T even takes the lead on international usage because they have a presence in more than 200 countries.
It is advisable to assess Verizon and AT&T using coverage quality in your region. Also, compare the prices for certain data amounts and your devices. That will decide which one fares better in becoming the right wireless carrier for you. Third-party surveys support Verizon as the leading premium carrier. But equally contented customers offer almost as much support to AT&T. So let me assure you, you can’t go wrong in choosing any of the two for your wireless service.
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