Why is my AT&T fiber internet so slow?
As anyone who relies on AT&T Fiber or any other internet service provider can agree, it can be extremely infuriating to have a slow internet connection. The situation where you find your internet connection slower than what was promised can hinder productivity and/or enjoyment. If your AT&T fiber internet is slow, there could be various explanations for this.
The first thing to see is your tools. Ensure that all wires connecting your devices to the AT&T gateway/router have no breakage and are well connected. Malfunctioning cables or bad connections can work at the rate of a snail. Also ensure that your devices like computer, phone or tablet have appropriate network adapters that support the speed of the fiber - any hardware you have may not be optimally utilizing the bandwidth.
Several other factors can also contribute to your WiFi being slow such as interference from other devices in the household. For the best performance ensure that the AT&T gateway is placed in the middle of the house and out of range of microwave, baby monitors, and cordless phones that use the 2.4 as well as the 5GHz WiFi signals. They concluded that too much interference is damaging to signals, formulates packet losses, and generally reduces the speed [21]. Also, find out the number of gadgets that you are connecting to your WiFi network at a given time because when many devices are fighting for the available bandwidth, the overall experience will be slow.
At times, the cause might be external to your home, for example, an issue with the wiring system of your house. It might be the fiber line or the network that AT&T has placed in your region, or perhaps there are other factors. Fiber exposed to outdoor conditions such as during construction, weather, or by animals may need professional repair. This may also mean that AT&T can limit bandwidth for its customers depending on the neighborhood’s traffic and if many people in the area are accessing bandwidth-hogging services during rush hour. This would mean AT&T has to invest in the networks and other physical structures to increase the amount of available capacity.
Here are some troubleshooting tips to optimize your AT&T fiber speeds
- Reset your gateway - Disconnect it from its source of power and wait for sixty seconds before connecting it again to erase any software bugs.
- Update gateway firmware – This is a simple procedure entailing checking for and downloading the latest firmware update from AT&T that would improve performance.
- Switch between frequency bands – Some devices must be relocated from the many devices operating in the 2.4 GHz band to the less congested 5 GHz band. Use your smartphone and download an application which is a WiFi analyzer.
- Upgrade to a better and faster wireless router – it is highly recommended to connect additional wireless devices and obtain an improved range of WiFi signals and higher speeds instead of using an AT&T Internet gateway router.
- Cable connections – For heightened speed and improved stability, use wire connections such as Ethernet cables for desktops or smart TVs instead of relying on wireless connections.
- Tech visit - If speeds do not change after self-troubleshooting, demand a technician visit because the fiber line and onboard equipment may contain faults.
- Installing new utility poles - If your area has dense traffic congestion during certain hours, find out whether it is possible to change the spot where the fiber line termination is located to another area with less traffic.
Fiber internet service is one of the most attractive broadband services as it provides nearly infinite potential bandwidth, but several factors affect the speed. If you can follow these tips, it should be easier to find and do away with the most frequently encountered bottlenecks. Be more observant of the smartphone, laptop, or tablet signal strength icons and numbers showing at the top or other parts of the screen, and internet connection speeds as depicted in several online and application speed tests. This is because it can indicate where exactly the problem of the slowdown is coming from. About this aspect, if issues continue to arise after having addressed all possible concerns relating to your home network, do not hesitate to contact AT&T customer service and seek help. Stay constant until you get a resolution to the problem that is currently affecting the internet speeds. Slow internet is one of those things that you do not need to compromise for by paying huge amounts of money.
Upgrade to faster, more reliable AT&T Fiber Internet today! Call us at +1 844-905-5002 and get connected with speeds that keep you ahead.
