Hidden Costs of Xfinity: Fees, Installation Costs, and Prices

The truth of the matter is, it is quite difficult to fully subscribe to Xfinity’s services without having to deal with many extra charges that are not clearly stated. Additional service that a client can be charged includes installation fee which differ and may go for $60-$100 for basic setup of the internet or television. There may also be additional charges for renting equipment, broadcasting station fees, regional sports channel fees, and other regulatory charges and taxes that are very expensive in the end. The average regular rates of internet plans are much higher than promotional and go up by more than $20 a month after the promotion is gone. TV packages, on the other hand, can increase by $30- $50 when the promotion period is over. It is very important to read all fine print before signing any contract to ensure you will not get charged an arm and a leg for something you didn’t know about. Customers should always consider all other additional charges apart from the basic price note when considering the services offered by Xfinity.

Hidden costs of Xfinity TV plans

Xfinity TV promotional cost: $50.00–$80.00/mo.

One thing that Xfinity TV does is to have special offer for new customers to sign up to the service. These offers range, but often, you can find Xfinity TV offers that come with the prices ranging from $50 to $80 per month for the first year in its subscription service to new customers. The promotional rate varies depending on the package of channels that can be subscribed to. This package offers a customer 200 hundred plus channels, HD programming services, Peacock Premium, and an Xfinity TV box. Then, the normal charges are usually charged after one year of usage and these charges are usually about $20 to $40 more than the introductory prices. It is also possible to negotiate for a lower price or get a cheaper bundle when you want to combine the TV with Internet or mobile phone services. It would be helpful to go through all the options and packages to get the most out of the potential savings on Xfinity TV Packages as a new member.

• Popular TV: $50.00–$60.00/mo. for 125+ channels
• Ultimate TV: $68.50–$80.00/mo. for 185+ channels

Xfinity price increase after promo period: up to an additional $30/mo.

A common Xfinity complaint is seeing a dramatic increase in monthly charges once customers opt out of promotional pricing. Subscribers initially subscribe to the company and get the privilege of paying half the normal rates for as long as six or twelve months; after which the company is free to increase the prices by about $20- $30 more than what the customers used to pay. Such hikes are normally expected when they are not on the horizon, that is they are not expected by Consumers. Although the future spike in prices is mentioned in the small print when users subscribe, many people do not pay attention to this. In any case, getting an extra $30 per month, which can be as much as $300 more per year, is unbearable to consumers who expected they were getting a fair and reasonable price. Xfinity does provide some loyalty offers to attempt to retain customers after the fare increase but still customers remain very unsatisfied and continue to feel that the base actual prices are too high.

Xfinity installation fees: $100.00 for professional installation

It is mandatory to install this Xfinity internet or cable TV service, which implies that you are going to be charged $100 for the service. This refers to the money that is needed to hire an Xfinity technician to assist in installing cables and connecting equipment, in addition to activating services on the Xfinity network and ensuring that all are working effectively once the technician is through with the installation process. On average, there will be an installation charge of $100 for every service that is installed, meaning that if a client wants both internet and cable TV, he or she will be charged $200 for installation. The professional installation involves the participation of qualified technicians who will help install your Xfinity services in the right manner and enable the services to start functioning right away.

Xfinity equipment fees: $17.45/mo. for HD DVR

Cablevision’s service fee is $17.45 per month extra for renting the HD DVR cable box. This is in addition to the monthly service charge for your selected Xfinity television programming package. The HD DVR enables consumers to record several programs at once, in high definition enhancement and also enables them to pause live TV or rewind it. The functionalities of an HD DVR though are quite beneficial, the close to $ 18 every month that customers are charged for equipment rental is prohibitive. Some customers may even prefer purchasing their DVR equipment and avoiding these seemingly endless equipment charges from Xfinity. However, HFC does not permit customer-owned equipment to enjoy the full facilities of the system.

Hidden costs of Xfinity internet plans

How to cancel Xfinity service?

To cancel Xfinity service is very easy to perform and will be outlined step by step below. First, you need to dial the telephone number of Xfinity customer service, which is 1-800-XFINITY, and tell to the representative that you wish to cancel. If you wish to go on with the cancellation of the service, they may come up with some offers to discourage you from canceling the service but do not be deterred. They will question you regarding the cancellation – it is advisable to give true reasons to have feedback. Thereafter, input your personal details such as name, address, and account number you want to open an account with. Also, let them know the date from which you would like the cancellation to start. Last but not least, if you have taken any Xfinity equipment on rent, then you have to return it within 5 days after the cancellation period to avoid further charges. Don’t forget to ask the seller for a statement showing the full amount that you need to pay for the services rendered.

Xfinity data overage fees: $10 per 50 GB block

Xfinity has policies for charging data overage fees to its Xfinity customer's Service if they exceed the limit on the amount of data provided each month. The standard charges for overages are $10 per block of 50GB if the client eclipses the allowance. For example, if a customer has a 1 terabyte data allowance per month and he/she consumes data amounting to 1.1 terabytes then an overage fee is charged for the 100 gigabytes that have been used over the allowance. With $10 charged for every 50GB block, that particular overage charge would amount to $20. This has the potential to increase the subscriber’s bill with additional charges for consuming more than their stipulated amount of data in a month through activities such as watching Ultra-HD, streaming videos, and others. Likewise, Xfinity does not offer a one-time free overage or any overage with extra charges. Those who use more than the set data limit several times within a month should switch to the unlimited data plan to avoid paying extra charges.

Final take

When considering a cable and internet service provider, Xfinity may seem like an appealing choice. However, it's important to delve deeper and understand the hidden costs associated with their services. While their advertised prices may be appealing, customers often find themselves surprised by additional charges that were not initially disclosed. These hidden costs can include equipment rental fees, installation charges, and premium channel add-ons. It's crucial for consumers to carefully evaluate the total cost of Xfinity services before committing, to avoid unpleasant surprises in their monthly bills.

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